Jobs at DDN Storage

Develop and maintain technical documentation for hardware and software storage products, including release notes, user guides, troubleshooting procedures, specifications, bulletins, and training materials. Collaborate with engineering, QA, support, architects, and developers across global Agile teams. Research and use products directly to create accurate documentation for field engineers and customers in mission-critical environments.

Leads high-impact business operations, strategic planning, corporate development, and cross-functional programs. Responsibilities include operational cadence management, executive and board reporting, M&A research and integration support, market analysis, financial modeling, competitive intelligence, investor relations support, and strategic recommendations. The role partners with senior leaders across technology, finance, product, go-to-market, and people functions in a high-growth technology environment.

Leads DDN’s APAC AI business development strategy through relationships with NVIDIA, Neoclouds, NVIDIA Cloud Partners, GPU providers, technology partners, and enterprise customers. Creates ecosystem-driven pipeline, coordinates strategic pursuits, maps AI infrastructure opportunities, supports executive engagements, and translates technical capabilities into business value. Requires strong enterprise technology sales experience, AI infrastructure fluency, executive relationship skills, and frequent APAC travel.

Design, develop, debug, and optimize LustreFS across client, metadata, object storage, networking, and backend layers. Investigate customer and scale-related defects, perform root-cause analysis, improve reliability and performance, review code and designs, collaborate with QE and support, create diagnostics and documentation, and use AI-assisted tools to accelerate triage and engineering workflows.

Staff Engineer responsible for designing, developing, debugging, and optimizing LustreFS and distributed storage systems. The role investigates complex customer and scale-related issues, performs root-cause analysis, improves reliability and performance, reviews designs and code, and collaborates with QE, support, and release teams. Responsibilities include working across Lustre subsystems, Linux systems, networking, and backend storage, while using AI-assisted tools to accelerate debugging, triage, documentation, and feature development.

Develop and maintain Python and PyTest automation frameworks for distributed, enterprise-scale storage systems. Create functional, integration, regression, performance, scalability, reliability, fault-injection, failover, and disaster recovery tests. Automate cluster deployment and upgrades, integrate testing into CI/CD pipelines, troubleshoot Linux systems, analyze failures, and collaborate with developers to improve product quality and engineering productivity.

Design, develop, and execute automated and manual tests for high-performance storage products serving HPC and AI markets. Debug and triage test failures, validate defect fixes, collaborate with distributed engineering teams, contribute to QA reports and release metrics, and validate product documentation. The role requires strong Python automation, Linux and shell scripting skills, distributed file-system knowledge, and understanding of high-availability concepts.

Deploys, integrates, optimizes, and supports DDN storage and data management systems for enterprise HPC and AI/ML customers. Partners with SRE, operations, sales, engineering, and product teams to ensure performance, reliability, scalability, and customer success. Automates monitoring and deployments, troubleshoots compute, storage, and networking issues, documents operational procedures, leads technical reviews, supports critical incidents, and translates field requirements into product enhancements. Travel up to 25% and hardware installation support are required.

Manages day-to-day HR operations in Shanghai, including employee records, onboarding, China employment-law compliance, benefits, payroll support, leave administration, HR reporting, audits, documentation, and policy implementation. Acts as the local HR representative while partnering with APAC and international teams. Administers the DingTalk leave system, supports employee communications and certificates, and contributes to HR projects, site events, and wellbeing initiatives.

Improve manufacturing processes for electromechanical products by troubleshooting production bottlenecks, reducing assembly and rework times, investigating component failures, and managing engineering changes. The role also owns international compliance activities, including SABER, CE, RoHS, and REACH requirements, while refining packaging and coordinating cross-functional efforts to prevent regulatory issues from delaying global shipments.

Supports workplace operations and hospitality in a New York office by welcoming employees, visitors, customers, and executives; coordinating office services, supplies, deliveries, vendors, catering, meetings, and events; maintaining presentation standards; assisting with onboarding and workplace communications; and resolving day-to-day workplace needs in partnership with IT, Security, People, and Facilities teams.

Develop and maintain ecosystem software across requirements, design, coding, testing, debugging, performance tuning, and production support. Build products using Kubernetes, OpenStack, and related technologies; implement REST APIs, automation tests, monitoring instrumentation, and CI/CD improvements. Collaborate with backend, frontend, infrastructure, and domain teams while participating in code reviews, agile delivery, and on-call support.

Owns software features and components through requirements, design, coding, testing, debugging, performance tuning, and production support. Develops products using Kubernetes, OpenStack, and related technologies; builds CI/CD automation tests, monitoring instrumentation, REST APIs, and distributed systems. Collaborates across backend, frontend, infrastructure, and domain teams while participating in code reviews and an on-call rotation.

Owns key ecosystem features across the software development lifecycle, including design, coding, testing, debugging, performance tuning, and code reviews. Builds automation for CI/CD, instruments services for monitoring, resolves pipeline and production issues, and collaborates across backend, frontend, infrastructure, and domain teams. Requires strong software development, system design, REST API, distributed systems, Linux, and Spring expertise, plus experience with cloud infrastructure and enterprise-scale services.

Serves as a technical advisor throughout the sales cycle for AI and HPC storage solutions. Partners with account executives to assess requirements, design server and storage systems, conduct presentations, benchmarks, and proof-of-concept demonstrations, and support distributors and customers during implementation and system failures. Also coordinates with sales and development teams, tests products, prepares documentation, and presents at seminars and events.

Provides in-person and remote deskside support across Spain and EMEA, including VIP assistance, troubleshooting, hardware installation and repair, incident documentation, inventory operations, and escalation management. Supports Windows and Mac environments, laptops, printers, mobile devices, Google Workspace, Slack, networking, and remote support tools. Requires after-hours availability and may involve occasional travel.

Provides first-level technical support for Tintri storage solutions in a 24x7x365 environment. Owns customer cases from intake through resolution or escalation, troubleshoots hardware, software, operating system, networking, virtualization, and storage issues, analyzes logs and diagnostics, documents case activity, communicates with customers, and collaborates with senior engineers and engineering teams. The role also contributes to knowledge-base content and requires shift, weekend, and holiday coverage.

Designs and optimizes UBLK-based userspace block devices on Linux. Develops high-performance I/O paths, debugs userspace and kernel issues, tunes storage performance, collaborates on architecture, reviews code, benchmarks systems, supports QA testing, and analyzes logs. Requires strong C programming, Linux internals, io_uring, concurrency, kernel interaction, debugging, storage frameworks, clustering, and production performance-tuning experience.

Design, develop, maintain, and troubleshoot software for data-intensive storage workloads. Own architecture and core product areas, analyze and fix bugs across platforms, collaborate with distributed engineering teams, document products, and tune performance for specific environments.

Leads and transforms DDN’s EMEA Sales Engineering organization, overseeing strategy, talent, KPIs, operational rigor, technical execution, and executive cross-functional alignment. The role manages managers, develops regional technical go-to-market capabilities, improves win rates and deal velocity, and guides customer engagements involving AI data storage, HPC, distributed systems, and infrastructure.