Director, Corporate Workplace and Facilities Management

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to develop and implement building and property maintenance strategies to enhance the occupancy experience for Spectrum employees and visitors? As the Director, Corporate Workplace and Facilities Management, you will serve as a trusted advisor and strategic partner, supporting comprehensive service delivery in collaboration with Corporate Services. You will focus on integrated facilities management, ensuring the reliability and effectiveness of property services and building systems, including mechanical, electrical, plumbing, and fire/life safety systems. Additionally, you will develop a leadership team and assist in cultivating a high-performance culture that delivers exceptional outcomes.
How You'll Make an Impact

• Create facilities operational strategies to optimize customer experience, function, reliability, and cost across corporate locations
• Plan and execute property reinvestment strategies to maintain value and meet performance, safety, and reliability needs.
• Lead and support best-in-class facilities management practices to deliver efficient and optimized property operations, including managing expense and capital budgets aligned with the Total Cost of Occupancy methodology
• Establish life safety/emergency preparedness programs, coordinating with key operational groups
• Collaborate with internal business partners to deliver a comprehensive occupancy experience and optimize portfolios and planning
• Develop positive relationships with internal leaders and external service providers to drive results that enhance occupancy experience
• Lead and develop employees in a direct reporting relationship, monitor team performance and productivity, provide frequent feedback to optimize the mission of a Facilities Management Center of Excellence
• Utilize KPIs and performance metrics to support operational improvement strategies
• Lead sourcing strategies and develop real estate operational best practices both locally and across the entire Spectrum real estate portfolio
• Ensure consistency of experience, processes and tools across their managed portfolio and in balance with other Corporate managed portfolios

Working Conditions

• Office Environment
• This position requires full-time, on-site presence with no remote or hybrid work options
• 20% Travel
• Potential overnight, multi-night travel to offices in market areas/out-of-town
• Available for after hour emergencies

What You'll Bring to Spectrum
Required Qualifications
Education

• Bachelor's degree or equivalent experience
• Property management designation such as RPA or CPM or equivalent experience

Experience

• 10+ years of commercial real estate facilities, property management or similar experience
• 7+ years of moderately complex real estate portfolio experience - office and multi-use properties
• 5+ years of management/supervisory experience

Skills

• Ability to read, write, speak and understand English; communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
• Ability to show judgment and initiative to accomplish job duties, supervise and motivate others, handle multiple projects, plan, prioritize and organize effectively and independently
• Demonstrated ability to make decisions and solve problems while working under pressure
• Demonstrated business sense and sense of urgency to achieve business results
• Effective organizational and office management skills and computer skills including Microsoft Office

Preferred Qualifications

• Experience managing multi-site corporate, retail, and other facilities operations
• Experience with capital projects, renovations, and workplace planning
• Experience with CMMS, IWMS, or other facilities technology platforms
• Professional certification such as CFM, FMP, SFP, BOMI, or PMP
• Knowledge of sustainability, energy management, and workplace strategy
• Experience leading vendor performance programs and service-level reporting

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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