SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Impact You Will Make in the Role:
- Own the monthly, quarterly, and annual close process, ensuring timely and accurate financial reporting
- Lead preparation of support the external audit and tax process
- Oversee global accounting operations, including GL, AP, treasury, and international entities
- Partner with Human Resources to manage international payroll, ensuring compliance with local regulations and proper accounting treatment
- Maintain and enhance internal controls and accounting policies in accordance with US GAAP
- Drive process improvements and system optimization, including ERP enhancements
- Support acquisition integration, including financial reporting and system alignment
- Collaborate cross functionally to provide practical, compliant solutions that support business needs
- Develop and lead a high performing accounting team, fostering accountability and continuous improvement
What You Will Bring:
- Bachelor’s degree in accounting or related field; CPA strongly preferred
- 12+ years of progressive accounting experience, including a combination of public accounting and corporate accounting
- Proven experience leading global close and financial reporting in a multi-entity consolidation environment
- Strong experience managing accounting for international subsidiaries
- Deep working knowledge of US GAAP and its practical application
- Experience preparing audited financial statements and supporting external audit processes
- Experience building and improving internal controls and scalable accounting processes
- Experience with major ERP systems, preferably NetSuite
- Demonstrated ability to lead and develop high performing teams
- Strong communication skills and executive presence, with the ability to partner effectively across the organization
- High level of ownership, sound judgment, and commitment to accuracy
Preferred Qualifications/Experience:
- Experience in a high growth SaaS or technology company preferred
- Experience supporting acquisition integration initiatives
Top Skills
What We Do
SugarAI provides software that helps revenue teams manage and grow their customer accounts with greater visibility and control. Our Precision Selling platform delivers account-level insights that highlight risk, uncover expansion opportunities, and guide sellers toward clear next steps. Used by thousands of companies in more than 120 countries, SugarAI supports organizations operating in complex, relationship-driven sales environments.
Why Work With Us
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
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