Jobs at SugarAI

The role focuses on strategic enablement design across Sales, Customer Success, and Partners, aligning with marketing strategies to drive revenue impact.

The Director of Customer Success will lead a team to enhance customer relationships, drive value and adoption, and monitor success metrics, while fostering a culture of excellence and growth.

As Director of Revenue Operations, you'll lead Sales Operations, Client Success Operations, and Deal Desk functions, focusing on improving processes, data quality, and automation to enhance revenue generation and retention in a SaaS environment.

Lead Revenue Operations to standardize and automate processes across Sales and Client Success, manage a high-impact team, and enhance revenue-generating systems.

Lead global revenue accounting operations, manage accounts receivable, ensure compliance with ASC 606, and drive process improvements. Collaborate cross-functionally to maintain accurate billing and reporting.

The VP of Digital Engagement & Growth drives the company's digital growth strategy, optimizing performance marketing and lifecycle marketing to enhance pipeline, revenue, and customer retention in a B2B SaaS environment.

The Director of Product Management will lead the strategy and execution for Sugar Sell, overseeing a team and collaborating across disciplines to ensure product success and enhance seller productivity with AI-driven tools.

SugarCRM seeks candidates for various sales roles, focusing on customer success and business development. They value passion, adaptability, and collaboration in a dynamic work environment.

Manage and develop a team of software engineers while overseeing project delivery, enhancing team culture, and defining technical roadmaps. Lead technical decisions and improve processes for engineering excellence.

Manage strategic mid-market accounts as the primary post-sale contact, driving renewals, retention, upsell/cross-sell, adoption, and customer advocacy while collaborating cross-functionally to maximize customer value.

Lead and scale global partner marketing initiatives, develop joint marketing strategies, drive pipeline growth, and manage partner engagement programs.

The Senior Account Executive will manage a UK territory, driving revenue through direct sales to SMEs, owning the sales cycle, and collaborating with internal teams to secure long-term customers.

As a Product Manager, you will define and enhance product capabilities, collaborating with teams to deliver features that align with customer needs and business goals.

The Senior Product Manager will define and enhance product capabilities, collaborate across functions, and drive product execution to support customer needs and adoption.