Search the 6 jobs at SugarCRM

The Technical Support Analyst at SugarCRM is responsible for delivering high-quality support to customers and partners, addressing technical issues, and ensuring a seamless experience. Responsibilities include troubleshooting installation and production issues, documenting solutions, and collaborating with departments to amplify the customer voice.

The QA Engineer will review specifications, create test plans and cases, execute manual tests, troubleshoot errors, report defects, and perform regression testing. The role involves collaborating with the QA team and internal teams to identify system requirements and lead automation strategies.

As a Support Specialist at SugarCRM, you'll provide top-tier support to customers and partners, ensuring issues are triaged and resolved efficiently. Your role includes troubleshooting installations and production issues, learning about products continuously, and sharing knowledge with the team to enhance customer satisfaction.

As a Senior Software Engineer at SugarCRM, you will design, test, deploy, and maintain front-end applications using React, Bootstrap, D3, CSS, and JavaScript. Your responsibilities include creating responsive web interfaces, architecting scalable systems, and collaborating with Product Management to deliver engaging user-facing products.

The Director of Product Management will drive growth in SugarCRM's SFA and CRM suite by aligning product investments with company goals, managing a team of product managers, understanding customer needs, defining product strategies, and collaborating with cross-functional teams to execute product development.

As a Software Engineer at SugarCRM, you will develop full-stack solutions utilizing modern technologies, focusing on reliable and scalable software for high-volume environments. You will work collaboratively in a Scrum Team, produce high-quality code, conduct design reviews, and explore new technologies to enhance software architecture.