Jobs at SugarAI

The Account Executive generates new business revenue in North America by managing complex SaaS sales cycles, developing strategic plans, and collaborating with cross-functional teams to meet sales targets.

The Account Executive is responsible for generating revenue within North America through proactive prospecting, managing complex sales cycles, and collaborating with teams to deliver solutions.

Proactively generate qualified B2B sales opportunities through outbound prospecting (phone, email, LinkedIn). Build targeted account lists, research prospects, engage senior decision-makers, qualify leads, collaborate with Account Executives and Marketing on ABM, use AI tools and sales platforms, maintain CRM records, and consistently hit activity and pipeline targets.

Lead AMERS net-new demand generation: design and run new-logo programs (content syndication, dark-funnel, trade associations, nurture), coordinate with Sales/BDRs/Product Marketing, measure pipeline influence, and scale repeatable GTM motions.

Design and implement scalable, high-availability CRM software using AI-driven approaches. Produce clean code, unit tests, participate in code reviews and Scrum ceremonies, identify/fix bugs, mentor teammates, and champion use of Generative AI tools across the SDLC.

Design, install, configure and maintain database systems; perform maintenance (backups, replication, defragmentation), optimize performance, ensure security and data integrity, support users and developers, document standards, and evaluate new database technologies.

Hiring across multiple sales functions for SugarAI: account executives (SMB to enterprise), customer success, channel sales, business development, and solution consulting. Roles focus on driving revenue, managing and growing customer relationships, qualifying and closing opportunities, enabling partners, and collaborating cross-functionally to deliver AI-driven CRM solutions. Candidates should demonstrate impact, ownership, and ability to thrive in a collaborative, fast-moving environment.

Lead end-to-end design for a sprint team, own and verify an evidence-backed design corpus, run rapid qualitative/quantitative research, write structured documentation for humans and AI, build and maintain AI-assisted workflows and design system components, review AI outputs for drift, and mentor peers on research and evidence standards.

Own and operate Databricks production data pipelines for Sugar Predict: ensure reliability, cost and performance optimization, migrate legacy ETL, enforce Delta Lake and multi-tenant data isolation, implement data quality and observability, support customer onboarding, apply CI/CD and security best practices, and participate in on-call incident response.

Manage and develop a team of software engineers while overseeing project delivery, enhancing team culture, and defining technical roadmaps. Lead technical decisions and improve processes for engineering excellence.

Coordinate execution of global marketing campaigns, sales and partner enablement, and the annual Sales Kickoff. Manage timelines, stakeholders, communications, and readiness while identifying risks and driving accountability across cross-functional initiatives.