Morgan Stanley Wealth Management Human Resources is looking for a Manager or Director (non-officer level) candidate to join the COO/Ops Officer team. This role will interface with internal members across all areas of Human Resources as well as senior management at all levels of the business. This role is a unique opportunity to become part of a strategic team dedicated to enabling our clients to meet their business goals by focusing on their most important resource—their employees—and rethinking how HR work gets done through process optimization, AI, automation and continuous improvement.
Job Responsibilities:
- Serve as the central coordination point for Wealth Management HR, driving the disciplined execution of enterprise talent, workforce planning, promotion, performance management and other strategic HR priorities through strong project management, stakeholder engagement, analytics and governance.
- Shape and deliver high-impact experiences for the WM HR community, including Town Halls, Offsites, Learning Forums, onboarding and employee engagement activities that strengthen connection, capability and culture.
- Partner across HR and the business to coordinate restructuring activities, workforce actions, organizational changes and other strategic initiatives, ensuring thoughtful planning, clear governance and seamless execution.
- Identify and prioritize opportunities to simplify and rethink end-to-end HR processes, eliminate manual work and leverage AI, automation and other digital tools to improve speed, quality, consistency and the employee experience.
- Lead process optimization initiatives from discovery through implementation—designing simpler future-state workflows, establishing appropriate controls and human oversight, driving adoption, and translating improvements into measurable capacity and efficiency gains.
- Collaborate with WM & HR Sr. Management, WM Talent and D&I partners, Rewards and Analytics and other HR Product teams to ensure communication and execution on various initiatives & projects.
- Build and maintain working relationships with key stakeholders across the organization and within Human Resources,
- Assist with HR Purchase location logistics, hoteling, space planning initiatives.
* Note: the role is located in Purchase, NY or NYC (midtown).
Skills Required:
- A Bachelor's degree and 3-6 years of Human Resources, Business or Project Management experience
- Strong client focus with outstanding judgment, critical thinking and strong verbal and written skills
- Ability to remain calm and execute in a fast-paced, high volume, ever changing environment
- Ability to flex with the uncertainties of an evolving, dynamic organization
- Service and solutions oriented
- Maturity to handle highly confidential matters and maintain discretion
- Excellent interpersonal skills
- Team oriented with strong influencing skills and demonstrated ability or aptitude for team leadership
- Ability to engage in reasoned dialogue on all issues, to be flexible and affect change
- Self-starter with strong project management, process improvement and change management skills
- Curiosity and a continuous-improvement mindset, with the ability to challenge existing ways of working and translate business needs into simpler, more efficient processes
- Familiarity with AI, automation, workflow or data-visualization tools, and the judgment to apply them responsibly with appropriate attention to accuracy, confidentiality, risk and human oversight
- Strong Microsoft Excel, PowerPoint, Word and Visio knowledge with aptitude to learn quickly
- Strong attention to detail with excellent prioritization skills
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
Skills Required
- Bachelor's degree
- 3-6 years of Human Resources, Business or Project Management experience
- Strong client focus with outstanding judgment, critical thinking, and strong verbal and written skills
- Ability to remain calm and execute in a fast-paced, high volume, ever changing environment
- Ability to flex with the uncertainties of an evolving, dynamic organization
- Service and solutions oriented
- Maturity to handle highly confidential matters and maintain discretion
- Excellent interpersonal skills
- Team oriented with strong influencing skills and demonstrated ability or aptitude for team leadership
- Self-starter with strong project management, process improvement and change management skills
- Curiosity and continuous-improvement mindset; ability to translate business needs into simpler processes
- Familiarity with AI, automation, workflow or data-visualization tools
- Strong Microsoft Excel, PowerPoint, Word and Visio knowledge
- Strong attention to detail with excellent prioritization skills
Morgan Stanley Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.
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Parental & Family Support — Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
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Healthcare Strength — Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
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Equity Value & Accessibility — Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.
Morgan Stanley Insights
What We Do
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.
