Director, Contract Management - Supplier Management Office 

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Easy Apply
Hiring Remotely in United States
Remote
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

SoFi’s Director, Contract Management is a leadership position within SoFi’s first line of defense (1LOD) Supplier Management Office. 

This role will report to the Senior Director, Head of Supplier Management Office and will be responsible for developing and implementing an enterprise-wide third-party contract management strategy aligned with organizational goals and regulatory requirements. Your role is critical for ensuring supplier contract compliance across our third-party ecosystem. You will provide expert guidance and leadership in building a robust 1LOD Supplier Contract Lifecycle Management (CLM) framework and collaborate with cross-functional teams including legal, procurement, privacy, compliance, information security and third party risk management to ensure accuracy of contractual terms and regulatory requirements.

What you’ll do:

  • Lead the strategic formation of the Contract Lifecycle Management (CLM) framework and standards, aligning with enterprise risk management goals and regulatory requirements. 
  • Spearhead new SMO contract management capabilities including contract compliance management, Service Level Agreement (SLA) requirements, and contract renewal requirements to enhance contractual controls and drive regulatory compliance.
  • Streamline contract management processes and business requirements for technology integration to enhance efficiency, reduce redundancies, and improve supplier risk assessments and monitoring.
  • Identify, assess, and mitigate risks associated with third-party suppliers, focusing on creating robust control environments within the 1LOD framework.
  • Work closely with the Senior Director of the SMO, providing support in strategic planning and operational execution. Collaborate with 2LOD TPRM and other internal stakeholders to ensure cohesive risk management practices.
  • Create third-party contract lifecycle management standards and procedures for the 1LOD to ensure clarity, compliance, and operational effectiveness.
  • Provide training and guidance to internal teams on 1LOD contract lifecycle management, promoting a risk awareness and compliance culture. Serve as a subject matter expert regarding TPRM for contract owners and supplier relationship owners.
  • Develop and monitor key performance indicators (KPIs) for 1LOD contract lifecycle management to ensure the program's effectiveness and continuous improvement, reporting on progress to senior management and stakeholders.
  • Establish vendor contract renewal requirements and develop ecosystem view of third party and fourth party contracts and term dates. 

   

What you’ll need:


  • Bachelor’s degree: advanced degree preferred.
  • Minimum of 10 years of experience drafting, reviewing, and negotiating commercial contracts.
  • Experience in procurement strategy, including planning, sourcing, and solutioning. 
  • Experience creating contract templates and managing contract databases.
  • Knowledge of the strategic sourcing procurement and third-party risk management lifecycle and standard processes. 
  • Demonstrated understanding of OCC/FRB regulations and other relevant standards of procurement and third-party risk management.
  • Proven ability to develop procurement and contract management policies and procedures to lead process improvement initiatives.
  • Strong leadership skills with the ability to guide and motivate teams towards achieving operational excellence.
  • Excellent communication, negotiation, and relationship management skills, with a track record of effective collaboration across various levels of an organization.
  • Experience in project management and the ability to manage multiple priorities in a fast-paced environment.


Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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SoFi Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, and vision plans are paired with mental-health coaching/therapy, EAP access, and wellness programs, with options noted for low or fully covered premiums. Company-paid life and disability insurance further strengthen core protection.
  • Parental & Family Support Up to 12 weeks fully paid parental leave is complemented by fertility/adoption resources, subsidized back-up child/elder care, caregiver leave, and pet insurance. A 2026 program also matches a new federal $1,000 seed for eligible children’s investment accounts.
  • Leave & Time Off Breadth Exempt employees have flexible/unlimited vacation alongside early-release “SoFi Fridays,” while non-exempt employees receive generous vacation and sick time. Paid volunteer time and role-appropriate leave options extend time-away coverage.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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