About Us:
Job Summary:
This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.
Responsibilities:
● Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic engagements of varying complexity at any given time
● Lead the implementation services & consulting for assigned clients
● Implementation scoping, estimating and Contract reviews
● Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients
● Build strong relationships with Senior client stakeholders of Fortune 1000 companies
● Manage project resources including Project Managers, Solution Architects, and Consultants
● Manage project issues/risks and client expectations and escalate as needed
● Assist in building playbooks and and benchmarks from completed projects
● Understanding of Business processes and System architecture
● Arranging and conducting initial Executive and CxO discussions and positioning meetings.
Desired Experience:
● Bachelor's degree required
● Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years
● 12+ years of progressive consulting project management experience
● Experience in functional or technical roles in implementation of large ERP systems is a plus
● Independent thinking with keen problem solving skills
● Ability to adapt to changing schedules and multiple work plans
● High organization and prioritization skills
● Excellent verbal, written and interpersonal skills
● Willingness to take hands-on approach to managing client needs and troubled engagements.
Critical Knowledge, Skills, and Abilities Requirements:
● Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA
● Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk
● Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation
● Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team
● Proven problem solving, risk mitigation and analytical skills
● Ability to handle high pressure situations
● Strong ownership to drive the projects from start to finish with maximum client delight.
Skills Required
- Bachelor's degree
- 12+ years of progressive consulting project management experience
- 3+ years as Professional Services Director, Project Manager, Practice Head, or Senior Director
- Experience managing multiple large enterprise implementation projects and project teams
- Strong stakeholder management with ability to influence C-level executives
- Strong program and project management skills, including risk mitigation and escalation
- Proven team building, talent identification, and hiring experience
- Excellent verbal, written, and interpersonal communication skills
- Ability to adapt to changing schedules and manage multiple work plans
- Experience in functional or technical roles implementing large ERP systems
- Understanding of business processes and system architecture
- Willingness to take a hands-on approach to manage client needs and troubled engagements
What We Do
HighRadius leverages AI to help enterprise businesses across different industries automate financial processes like accounts receivable, treasury, and accounting, allowing them to operate more efficiently. By using our Autonomous Finance Platform, companies can reduce manual work, speed up payment collection, and improve overall finance operations, allowing our customers to focus on growth rather than being bogged down by paperwork and manual processes.
Why Work With Us
We don’t just lead the market, we help define it. HighRadians use their curiosity, grit, and humility to take on new challenges and solve big problems for some of the worlds largest companies. Not only that, career growth and cool perks are the byproducts of running a successful business.
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