What You'll Do:
- Architect the Future: Own and evolve our modern Compliance Management System (CMS), ensuring it scales alongside our patented AI models and complex financial integrations.
- Launch New Verticals: Lead the end-to-end design of compliance workflows for our new Payment Portal, including the construction of KYB (Know Your Business) and transaction monitoring protocols.
- Drive Operational Excellence: Take full ownership of team SLAs, ensuring every internal and external request is handled with precision and speed.
- Champion "Compliance by Design": Partner directly with Product and Engineering teams to provide subject matter expertise, ensuring new features are built to the highest regulatory standards from day one.
- Defend Our Integrity: Lead the charge on internal and external audits (ISO 27001, PCI-DSS), transforming the audit process into a seamless, "audit-ready" thread of evidence and validation.
- Modernize through Tech: Replace friction-heavy manual processes with automated, data-driven solutions. You will serve as the primary administrator for tools like AuditBoard to optimize our workflows.
- Deliver Insights: Transform raw compliance data into high-impact executive reporting and dashboards (Looker/Excel) that drive critical business decisions.
Who You Are:
- An Experienced Leader: You bring 6+ years of experience in compliance, risk, or audit, specifically within highly regulated SaaS or fintech environments.
- A Payments Expert: You have a proven track record of building or managing KYB/KYC processes and possess a deep understanding of payment rules (Nacha, card networks). Compliance leadership in payment and collections is a plus.
- A Strategic Partner: You are known for building bridges, not walls. You see yourself as a business enabler who solves problems for customers and internal stakeholders alike.
- Tech-Forward: You are "remote-ready" and tech-savvy, with a preference for using Generative AI and advanced data tools to work smarter, not harder.
- A Master of Velocity: You thrive in high-growth, high-stress environments. You can pivot quickly from deep-dive auditing to high-level strategy without losing your eye for detail.
- An Articulate Communicator: You can translate dense regulatory requirements into clear, actionable guidance for diverse teams across the organization
- Innovative Disruption (Data & Tech at the Core): You put technology at the forefront of risk management, using innovation to build smarter and more responsible compliance and risk oversight. You have the courage to disrupt "traditional" manual workflows in favor of automated, data-driven solutions. You understand that "strong reporting" means data, trends, and insights—not just a list of activities completed.
- Technical Skills: AuditBoard (Administrator skills preferred). Advanced reporting/data visualization skills (Looker, Excel, G-Suite). Experience with project management tools (Jira, Asana). Proficiency in Google Suite, Slack, and Mac computers.Proficiency in using Generative AI tools.
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What We Do
TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system. After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.
Why Work With Us
Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.
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Employees work remotely.
TrueML is excited to be a remote-first company with team members across the US, Canada, and several countries in LATAM (Mexico, Argentina, Dominican Republic, and Costa Rica). Our teams frequently digitally collaborate & socialize across borders.
