Jobs at TrueML

As a Collections Specialist, you will manage calls to help consumers achieve financial stability, resolve account discrepancies, document communications, and meet daily performance targets in a supportive team environment.

The Payment Operations Specialist is responsible for managing the payment processing lifecycle, ensuring compliance, optimizing processes, and providing operational support while generating performance reports for leadership.

As a Jr. DevOps Engineer, you will build infrastructure components using Terraform and AWS, maintain CI/CD workflows, troubleshoot containerized environments, and contribute to system reliability while actively engaging in team activities.

The Inbound Collections - Spanish Bilingual role involves managing calls, resolving disputes, documenting activities, contributing to a collaborative team, and meeting targets for collections.

Design and implement scalable, maintainable backend systems and AI-powered workflow automation. Collaborate with product, design, and AI teams, own technical roadmap, resolve architectural challenges, mentor engineers, and ensure reliability through testing and operational excellence.

Full sales-cycle responsibility for TrueML's AI-powered SaaS for collections teams: prospecting, discovery, demos, cold calling, and closing. Achieve quota targets, manage complex enterprise deals, engage Director/VP/C-level stakeholders, maintain Salesforce hygiene, and follow the company sales process to progress and win high-value opportunities.

Lead application security across the SDLC: integrate security into development and DevOps, manage vulnerabilities, implement AWS and cloud controls, perform threat modeling and incident response, enforce compliance (OWASP, NIST, ISO), and provide security training and continuous improvement.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.

As a Unit Manager in Inbound Collections, you'll build and lead a new team, focusing on performance, coaching, accountability for KPIs, and effective communication during change.

Lead infrastructure and platform engineering for cloud architecture, CI/CD standards, and scalability of machine learning products, while managing a team of DevOps engineers.

The Account Servicing Specialist ensures data integrity, manages workflows, supports client success, and handles sensitive information with precision and compliance.