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As a Call Center Representative, you'll provide empathetic customer service, guiding clients through the debt collection process and establishing payment solutions. You'll manage various communication channels and meet performance and compliance metrics to help customers regain financial footing.
As a Bilingual Call Center Representative, you will provide exceptional customer service, guiding customers through the debt collection process via various communication channels, and meet performance and compliance standards.
The Senior Product Manager will lead the development of AI/ML communication capabilities for a SaaS B2B platform, focusing on personalized customer engagement across various channels. This role involves defining the product vision, collaborating with cross-functional teams, and ensuring compliance with data standards while driving measurable business outcomes.
The Senior Infrastructure Engineer will manage and improve AWS infrastructure, develop Infrastructure as Code using Terraform, enhance CI/CD pipelines, and collaborate with development teams to optimize the software development lifecycle. This role focuses on building resilient systems, promoting security, leveraging automation, and ensuring operational efficiency.
As a Senior Machine Learning Engineer at TrueML, you will architect and develop machine learning infrastructure and pipelines, collaborate with data engineers and scientists, optimize data processing, and drive the implementation of scalable ML solutions that improve customer experience and operational efficiency.
The Senior Data Analyst will drive the data strategy and develop actionable insights and advanced BI solutions. Key responsibilities include collaborating with product teams, leading BI project development, conducting statistical analysis, and presenting findings to stakeholders to enhance decision-making and platform performance.
The Compliance and Data Analyst II is responsible for ensuring regulatory compliance and providing advanced data analysis. This role involves managing compliance frameworks, conducting risk assessments, designing monitoring controls, leading investigations of compliance issues, and preparing reports. The analyst will collaborate with various departments and mentor junior staff.
The Compliance and Data Analyst I is responsible for monitoring compliance, conducting internal audits, analyzing data, and ensuring adherence to regulatory requirements. This role includes assisting in risk assessments, maintaining compliance frameworks, and collaborating with cross-functional teams to enhance compliance efforts. The analyst will utilize SQL and analytical tools to interpret data and provide insights for informed decision-making.