Jobs at TrueML

Lead infrastructure and platform engineering for cloud architecture, CI/CD standards, and scalability of machine learning products, while managing a team of DevOps engineers.

Serve as technical lead for quality engineering: define QE strategy and best practices, design and build scalable test automation frameworks, create and run automated and exploratory tests (functional, regression, performance, security), integrate tests into CI/CD, analyze test results and metrics, mentor QE engineers, and evaluate GenAI-powered testing tools.

The Account Servicing Specialist ensures data integrity, manages workflows, supports client success, and handles sensitive information with precision and compliance.

As a Collections Specialist, you will manage calls to help consumers achieve financial stability, resolve account discrepancies, document communications, and meet daily performance targets in a supportive team environment.

The Inbound Collections - Spanish Bilingual role involves managing calls, resolving disputes, documenting activities, contributing to a collaborative team, and meeting targets for collections.

Design and implement scalable, maintainable backend systems and AI-powered workflow automation. Collaborate with product, design, and AI teams, own technical roadmap, resolve architectural challenges, mentor engineers, and ensure reliability through testing and operational excellence.

Full sales-cycle responsibility for TrueML's AI-powered SaaS for collections teams: prospecting, discovery, demos, cold calling, and closing. Achieve quota targets, manage complex enterprise deals, engage Director/VP/C-level stakeholders, maintain Salesforce hygiene, and follow the company sales process to progress and win high-value opportunities.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.