Director, Channel Sales, Community Solutions

Posted Yesterday
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Stamford, CT, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead growth of external channel partners selling Spectrum Community Solutions to MDU owners/managers. Develop and execute multi-channel revenue strategies, enable and train partners, coordinate cross-functional teams, approve project ROIs, and own financial accountability to meet/exceed sales targets.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Director of Channel Sales, Community Solutions will primarily be responsible for the development and business growth of external channel partners (agents) who are focused on selling Spectrum Community Solutions bulk video and internet services to Multi Dwelling Unit Owners and Managers within Charter service areas. The Director, Channel Sales may actively participate in key sales opportunities and is responsible for initial review and approval of project ROI's for compliance with Spectrum Community Solutions financial thresholds and the development of a business case where appropriate.
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Develops and executes strategic plan to grow revenue through a multi-channel distribution model.
  • Builds channel awareness and encourages focus on Spectrum Community Solutions products and services and its value proposition.
  • Facilitates, develops and manages sales enablement and training plans to ensure partners are equipped to position products/solutions and compete effectively to meet revenue objectives; ensures awareness and collaboration, minimizing sales conflicts.
  • Works with internal boundary partners such as Marketing, Order Management, Finance, etc. to deliver sales enablement tools and processes for a best in class Partner experience.
  • Coordinate product presentations, demonstrations, and proposals for the benefit of the Channel.
  • Manage and advise engaged agents on effective solutions to current business opportunities on new products/services as applicable.
  • Meets and exceeds annual sales and revenue targets across the multiple channels.
  • Direct financial accountability for revenue and expense budgets.

REQUIRED QUALIFICATIONS
Required Skills Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to engage with and motivate partner marketing to support requirements
  • Ability to develop and implement partner business plans that drive revenue goals
  • Ability to recruit new partnerships
  • Technically adept, experienced with Cloud, Hosting and Managed Services
  • Ability to optimize investments in the channel to drive sales
  • Ability to communicate vision in bold and persuasive terms
  • Ability to translate organization's vision/mission to actionable, quantitative plans
  • Proven business planning and forecasting skills
  • Ability to analyze data and develop and present data driven reports
  • Ability to align systems, programs and people with the company strategy and culture
  • Proven leadership ability
  • Ability to serve as a visionary and think strategically
  • Ability to lead large change initiatives
  • Ability to think strategically and anticipate future trends, needs and expectations

Required Related Work Experience and Number of Years
  • Experience working with partners, channel and integrators to build strategic programs that drive demand and sales - 8+
  • Leadership experience - 5+

PREFERRED QUALIFICATIONS
Preferred Education
  • Bachelor's Degree

#LI-RW1
SCH721 2026-76450 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Authorization to work lawfully in the U.S. without employment-based immigration sponsorship
  • Ability to read, write, speak and understand English
  • Ability to engage with and motivate partner marketing
  • Ability to develop and implement partner business plans that drive revenue goals
  • Ability to recruit new partnerships
  • Technically adept, experienced with Cloud, Hosting and Managed Services
  • Ability to optimize investments in the channel to drive sales
  • Proven business planning and forecasting skills
  • Ability to analyze data and develop and present data driven reports
  • Ability to align systems, programs and people with company strategy and culture
  • Proven leadership ability
  • Ability to lead large change initiatives
  • Experience working with partners, channel and integrators to build strategic programs that drive demand and sales - 8+ years
  • Leadership experience - 5+ years
  • Bachelor's Degree

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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