Director, Business Product Management

Director, Product Management

About the Role

Are you a strategic product leader who thrives on building product vision, driving innovation, and bringing customer-focused solutions to market?

Do you enjoy partnering across Product, Sales, Technology, Delivery, Marketing, and Client Success to develop products that solve customer challenges and accelerate business growth?

As the Director, Product Management, you will lead the product strategy, roadmap, commercialization, and lifecycle for a portfolio of products within a business unit. You'll work cross-functionally to identify market opportunities, define customer needs, develop business cases for new offerings, and ensure successful product launches. This highly visible leadership role requires balancing strategic vision with operational execution while driving measurable business outcomes, including product adoption, revenue growth, faster time to market, and improved time to revenue.

Responsibilities

• Execute the product strategy and roadmap alignment with the overall business strategy, ensuring products support organizational objectives, customer needs, and growth initiatives.
• Lead and develop a team of Product Managers responsible for product strategy, commercialization, roadmap planning, and lifecycle management.
• Drive the end-to-end product lifecycle from concept and market analysis through launch, enhancement, optimization, and retirement.
• Standardize products and develop reusable capabilities to improve scalability, implementation consistency, and operational efficiency across the product portfolio.
• Develop business cases for new products, enhancements, and investments based on customer needs, market trends, competitive analysis, and financial impact.
• Define target markets, customer segments, value propositions, pricing strategies, packaging, and product positioning to maximize market success and revenue growth.
• Lead commercialization efforts by partnering with Sales, Marketing, and Client Success to develop go-to-market strategies, sales enablement materials, launch readiness plans, and customer adoption programs.
• Partner closely with Technology and Engineering teams to define product requirements, prioritize features, and ensure successful product delivery.
• Collaborate with Delivery, Technology, and the Project Management Office (PMO) to improve implementation excellence, reduce implementation timelines, increase scalability, and enhance the customer experience.
• Provide cross-functional leadership across Product, Sales, Technology, Delivery, Marketing, and Client Success to ensure alignment from product strategy through customer implementation and ongoing success.
• Engage directly with customers and key stakeholders to capture the Voice of the Customer (VoC) and translate insights into product innovation, enhancements, and future roadmap priorities.
• Monitor market trends, emerging technologies, customer needs, and competitive offerings to identify opportunities for growth, innovation, and market differentiation.
• Evaluate, establish, and manage strategic technology partnerships that enhance product capabilities, strengthen the company's market position, and support long-term business objectives.
• Evaluate product performance using key business metrics, including revenue growth, product adoption, time to market, and time to revenue, and make data-driven recommendations to optimize product strategy. Present product strategies, business cases, product roadmaps, commercialization plans, and investment recommendations to executive leadership.
• Foster collaboration across business units to ensure product strategies align with enterprise priorities and long-term growth objectives.
• Lead cross-functional initiatives that improve product management processes, governance, execution, and operational excellence.
• Mentor and develop Product Managers while fostering a culture of innovation, accountability, customer focus, and continuous improvement.

Required Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, or a related field; equivalent experience may be considered.
• 10+ years of progressive experience in Product Management, Product Strategy, or Product Development.
• 5+ years of leadership experience managing Product Managers or cross-functional product teams.
• Demonstrated experience developing product roadmaps, commercialization strategies, business cases, and go-to-market plans.
• Experience managing products throughout the full product lifecycle.
• Strong understanding of market research, customer insights, competitive analysis, pricing strategy, packaging, and product positioning.
• Experience partnering with Technology, Engineering, Sales, Marketing, Delivery, PMO, and Client Success organizations.
• Strong analytical, financial, strategic planning, and business acumen.
• Excellent executive communication, presentation, and stakeholder management skills.
• Proven ability to lead cross-functional teams and influence decisions without direct authority.

Preferred Qualifications

• Master's degree (MBA or related discipline).
• Experience leading enterprise software, SaaS, technology, digital, or platform product portfolios.
• Experience with Agile product development methodologies.
• Experience driving digital transformation, commercialization, and enterprise product innovation.
• Experience managing strategic technology or ecosystem partnerships.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.

Pay Transparency

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($153,750- $200,000).

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.