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A loyalty program that rewards residents at home, in their neighborhood, & when they travel, no matter where they live.
The Role
Leads Bilt Alliance’s B2B events strategy and hands-on execution across conferences, retreats, partner experiences, and Rent Day activations. Manages event logistics, budgets, vendors, contracts, gifting, branded swag, and cross-functional collaboration. The role emphasizes scaling premium experiences efficiently, expanding market presence, improving production processes, and ensuring flawless delivery from planning through post-event follow-up.
Summary Generated by Built In
What is Bilt?
Bilt is the membership for where you live.
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.
What’s the role?
The Director of Events and Experiences at Bilt will be responsible for overseeing and scaling the events strategy for Bilt Alliance, Bilt's real estate arm, and ensuring seamless execution of large-scale events, bespoke and curated experiences, retreats, and conferences. This individual will collaborate across multiple teams, including design, creative, and operations, to ensure that every touchpoint delivers a premium, cohesive experience that represents the Bilt brand at its highest level. The ideal candidate is a detail-oriented leader who can manage complex logistics, work with vendors and partners, and scale experiences efficiently while maintaining tight budget controls.
This is a hands-on role. About 70% of your time will go to producing and executing the events on our calendar, and that is the number one priority. There is a strategic element to everything you do, but delivering great events comes first.
In this role, you will…
- Scale Bilt Alliance's Events Strategy
- Lead and expand Bilt Alliance's events strategy across key markets, with a focus on large-scale events, ensuring alignment with brand goals and partner engagement
- Determine conference activation strategy and execution plan, and lead end-to-end execution of Alliance conferences
- Plan and run partner retreats, from concept and venue selection through on-site execution and post-event follow up
- Design and deliver bespoke, curated experiences for Alliance partners that feel personal, premium, and unmistakably Bilt
- Expand Rent Day experiences to more cities and locations without increasing budget, identifying efficiencies and scalable opportunities
- Manage an events calendar, developing a roadmap for offering more in-person experiences for Bilt partners, and enhancing community and brand presence
- Manage Gifting and Swag
- Collaborate with the design team to develop exclusive, branded products for events and partnerships that strengthen Bilt's identity
- Manage Partner and Vendor Relationships
- Build and maintain strong relationships with vendors, partners, and external stakeholders to flawlessly execute events and ensure Bilt's high standards are met
- Negotiate contracts with vendors to optimize value and maintain budget efficiency, without sacrificing quality or experience
- Logistics and Operations
- Oversee end-to-end logistics, ensuring smooth execution from planning through post-event debrief, including event setup, logistics management, and on-site coordination
- Lead operational initiatives across the team, solving any logistical or operational challenges to ensure seamless project execution
- Continuously improve and streamline event production processes to increase efficiency and scalability
Required Qualifications
- 5-7+ years of experience in brand operations, event management, or related fields
- Proven experience producing large-scale events, conferences, and retreats, including bespoke, curated experiences
- Strong experience in vendor management, budgeting, and logistical planning
- Demonstrated experience managing cross-functional teams and delivering premium experiences
- Excellent organizational, problem-solving, and project management skills
- Ability to work in a fast-paced environment, handling multiple projects with tight deadlines
- Exceptional attention to detail and a creative eye for branded experiences
- Strong leadership and communication skills, with the ability to influence and inspire teams
Benefits:
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Director, B2B Events + Experiences is $150,000 - 200,000 and will be eligible for equity and an annual performance-based bonus.
Skills Required
- 5-7+ years of experience in brand operations, event management, or related fields
- Experience producing large-scale events, conferences, and retreats, including bespoke curated experiences
- Experience in vendor management, budgeting, and logistical planning
- Experience managing cross-functional teams and delivering premium experiences
- Excellent organizational, problem-solving, and project management skills
- Ability to work in a fast-paced environment while handling multiple projects with tight deadlines
- Exceptional attention to detail and a creative eye for branded experiences
- Strong leadership and communication skills, with the ability to influence and inspire teams
What the Team is Saying
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Dan
Chief Operations Officer / Co-Founder
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Ciara
Senior Director, People
Kush
Engineering Manager, Agentic Commerce and CRM
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Molly
Customer Experience Associate
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Nilu
VP, Bilt Neighborhood Dining
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Bilt Compensation & Benefits Highlights
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Healthcare Strength — Health coverage and wellness support are part of the package, with medical insurance consistently highlighted among core benefits. Feedback suggests these offerings are seen as meaningful components of the overall compensation mix.
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Retirement Support — A 401(k) match is included alongside elements like performance bonuses and equity grants. Feedback suggests this long-term support adds perceived value beyond base pay.
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Leave & Time Off Breadth — Paid leave and unlimited PTO are cited within the benefits package. Feedback suggests this breadth is viewed positively when assessing the total offering.
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The Company
What We Do
Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, pharmacy, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program. In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more. While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.
Why Work With Us
Bilt Rewards is revolutionizing how people pay rent by rewarding them at home and in their neighborhoods. Here, you'll shape the future of rewards programs while working in a high-impact, fast-paced startup environment. Join our collaborative culture, learn from industry experts, and grow your career while making a meaningful difference.
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Bilt Offices
OnSite Workspace
We’re an in-person company where energy and collaboration fuel our creativity, agility, and speed. With most of our team in the office 4-5 days a week, we create an environment that sparks new ideas and drives our momentum forward.
Typical time on-site:
None
New York, NY
