Director Account Management

Posted Yesterday
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West Des Moines, IA, USA
In-Office
Senior level
Fintech • Insurance
The Role
The Director of Account Management leads key account relationships and coordinates internal functions to ensure optimal service for distributors, while driving sales objectives and marketing initiatives.
Summary Generated by Built In

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose:

The Director of Internal/External Account Management within the Sales and Distribution organization will report to the VP-Business Development and Account Management Leader. This role will promote the sale of annuity products and will work in partnership with the VP-Account Managers to expand key customer relationships. In addition, serving as the Key Account Manager for primarily “Tier 2” Distributors (and potentially Tier 1) will be a top priority for the individual in this position. Although based in West Des Moines, this position will require travel approximately 1/3rd of the time. This role will work closely with all functional areas in Athene to include marketing, sales/on-boarding manager, product management, operations, customer service and compliance in order to ensure Distributor preferred service levels. Maintaining successful business relationships with key accounts through frequent and effective communication is expected. This individual will work closely with the Internal Account Manager to coordinate special projects internally to ensure key Distribution Partners’ needs are met. Finally, the Internal Account Manager role will help direct the activities of home office sales support to achieve stated production goals and sales objectives.

Accountabilities:

  • Working closely with the other Directors of Account Management, serve as the Account Management Team liaison with all functional areas to include marketing, sales on-boarding manager, product management, operations, customer service and legal/compliance
  • Proactively manage a package of “Tier 2” (and potentially some Tier 1) Key Distribution relationships as defined by the NSM and your Manager
  • Coordinate new or enhanced product submissions and important Athene communications with Financial Institution Distributors
  • Provide timely and accurate reporting for Sales/Account Management including important metrics to Athene and key customers
  • Work closely with the CRM/Salesforce Manager and Internal Sales Team to manage and maintain partner key contact/Rep lists
  • In collaboration with the on-boarding manager and operations BRM team, prioritize and expedite launches of new Distribution Partners
  • Marshall resources across the organizations to drive high service standards; deliver consistent and effective communication
  • Work closely with External Account Managers and Marketing team help to prioritize marketing initiatives and execute successfully
  • Leverage Distributor and Athene promotional opportunities, and stay abreast of competitor marketing activities/programs
  • Coordinate Marketing and Sales teams in preparation for National Key Distributor Conferences and Industry events


Qualifications and Experience:

  • 7+ years annuity industry experience.
  • FINRA Series 6 preferred.
  • Highly proficient in Microsoft Office including: Excel, Word, PowerPoint, Outlook etc.
  • Required travel time: approximately 20-30% (balance of time in West Des Moines office).
  • Strong communication and analytical sales.
  • Ability to balance multiple priorities and meet key distributor needs, sales/marketing objectives and achieve specific production objectives.
  • Ability to effectively interact with all levels of management as well as other departments in a collaborative environment.
  • Demonstrate confidence and executive presence in external and internal business interactions.
  • Detail oriented, well organized and a self-starter with high energy.
  • Excellent organization and project management skills.
  • Exceptional client service skills.
  • Experience with Financial Institutions/Broker-Dealers strongly preferred.
  • BS/BA preferred.

Drive. Discipline. Confidence. Focus. Commitment.  Learn more about working at Athene.

Athene is a Military Friendly Employer!  Learn more about how we support our Veterans.

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

Skills Required

  • 7+ years annuity industry experience
  • FINRA Series 6 preferred
  • Highly proficient in Microsoft Office
  • Strong communication and analytical sales skills
  • Ability to balance multiple priorities
  • Detail oriented and self-starter
  • Excellent organization and project management skills
  • Experience with Financial Institutions/Broker-Dealers
  • BS/BA preferred

Athene Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Athene and has not been reviewed or approved by Athene.

  • Retirement Support Retirement savings support is highlighted through a strong employer match and structured retirement programs. Feedback suggests these offerings add meaningful long-term value to total compensation.
  • Leave & Time Off Breadth Time-off policies span flexible or paid time off, a robust holiday schedule, volunteer time, and paid parental, family care, and military leave. Feedback suggests this breadth is a standout element across many roles.
  • Wellbeing & Lifestyle Benefits Wellbeing resources include comprehensive health coverage, mental-health support, onsite fitness centers, and one‑on‑one coaching. HQ amenities and wellness perks are positioned as differentiators for on-site employees.

Athene Insights

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The Company
HQ: West Des Moines, IA
1,254 Employees
Year Founded: 2009

What We Do

Athene, through its subsidiaries, is a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. The products offered by Athene include: • Retail fixed, fixed indexed and registered index-linked annuity products; • Reinsurance arrangements with third-party annuity providers; and • Institutional products, such as funding agreements and group annuity contracts related to pension risk transfers. Athene's subsidiaries include Athene Annuity & Life Assurance Company, a Delaware-domiciled insurance company, Athene Annuity and Life Company, an Iowa-domiciled insurance company, Athene Annuity & Life Assurance Company of New York, a New York-domiciled insurance company, Athene Securities, LLC, an Iowa-domiciled registered broker-dealer (member FINRA), and Athene Life Re Ltd., a Bermuda-domiciled reinsurer. -- The financial industry is ripe for change and Athene is leading the way. We’re determined to make retirement easier for you and other Americans by harnessing our passion, smarts and relentless spirit. Learn how to become an Athene financial professional at www.athene.com/contact. If you love a challenge and are driven to succeed, then Athene is your kind of company.

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