Director 1, Software Development & Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This job is responsible for steering software development strategies that support the organization's goals. It involves setting coding standards, leading teams in the creation of innovative software, and managing ongoing support for existing platforms. Key duties include overseeing software releases, collaborating with managers on project delivery, and handling large-scale budgets. It also focuses on integrating new technologies to improve development practices and partnering cross-functionally to align with broader organizational objectives
Job Description
Responsibilities

• Own end-to-end engineering delivery for Martech platforms, including Digital Asset Management (DAM), Content Management System (CMS), Customer Data Platform (CDP), Adobe Experience Platform (AEP), and Adobe Journey Optimizer (AJO), ensuring scalability, performance, and resilience.
• Drive integration across Adobe ecosystem and in-house platforms, enabling unified customer profiles, real-time data activation, and omnichannel personalization.
• Lead architecture and execution for omnichannel communications platforms, including Email, SMS, Push Notifications, and RCS, ensuring consistent messaging experiences across channels.
• Enable 1:1 personalized marketing and communications journeys by leveraging CDP/AEP data pipelines and AJO orchestration capabilities.
• Establish reusable services and APIs to support content delivery, campaign orchestration, and cross-channel engagement.
• Drive operational excellence for campaign execution platforms, ensuring high availability, throughput, and compliance with privacy, PCI, and regulatory standards.
• Partner closely with Marketing, Product, and Analytics teams to translate business use cases into scalable platform capabilities and measurable outcomes.
• Champion governance, data quality, and platform standards across Martech and Communications systems to ensure consistency and long-term maintainability.
• Lead modernization initiatives, including migration to cloud-native architectures and adoption of AI/agentic capabilities to optimize customer engagement and campaign performance.
• Leading the development and execution of software strategies to align with organizational goals, including Martech (DAM, CMS, CDP, AEP, AJO) and omnichannel communications platforms (Email, SMS, Push, RCS).
• Defining coding standards, architectural patterns, and reusable frameworks for application development across digital, Martech, and communications ecosystems.
• Directing a large team in creating innovative software and web applications, including content platforms, customer data platforms, and engagement systems, while ensuring ongoing support for existing solutions.
• Managing the rollout of software releases and updates across Martech and communications platforms, ensuring seamless implementation and minimal disruption to customer-facing experiences.
• Collaborating with managers and cross-functional partners (Marketing, Product, Analytics) to meet project deadlines, specifications, and budgetary constraints, while developing performance metrics tied to customer engagement and platform adoption.
• Reporting on project progress and managing large-scale budgets to meet financial targets, including investments across Martech and communications capabilities.
• Researching, evaluating, and integrating new technologies such as Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and emerging AI/agentic capabilities to enhance development efficiency and personalization at scale.
• Driving integration across Adobe ecosystem and in-house platforms to enable unified customer profiles, real-time data activation, and 1:1 personalized experiences.
• Leading the architecture and execution of omnichannel communication capabilities, ensuring consistent, scalable delivery across Email, SMS, Push, and RCS channels.
• Establishing reusable services, APIs, and data pipelines to support content delivery, campaign orchestration, and cross-channel engagement.
• Driving operational excellence for campaign execution platforms, ensuring high availability, throughput, and compliance with privacy, PCI, and regulatory standards.
• Championing governance, data quality, and platform standards across Martech and communications systems to ensure scalability, consistency, and long-term maintainability.
• Partnering with other engineering teams to adopt practices and architectures that support broader organizational and platform transformation objectives.
• Leading modernization initiatives, including migration to cloud-native architectures and enabling AI-driven customer engagement and personalization.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +