Jobs at Comcast

Sells Comcast Internet, Data, Video, and Voice services to small and midsize businesses. Develops territories, prospects new customers through cold calling and partnerships, delivers consultative sales presentations, manages pipelines, achieves quotas, and coordinates with technical and support teams to ensure customer satisfaction and revenue growth.

Drives programmatic advertising revenue by prospecting, selling, and expanding agency, brand, and demand partner accounts. Builds executive-level relationships, develops sales strategies, creates customized proposals, manages revenue targets and forecasts, and advises clients on premium digital video solutions. Partners cross-functionally with product, marketing, engineering, analytics, operations, and leadership teams while resolving commercial issues and supporting product development.

Sells Comcast Business Internet, Data, Video, and Voice services to small and midsize businesses. Develops territories, generates leads through prospecting and partnerships, presents solutions, manages sales pipelines, and achieves or exceeds revenue and unit targets. Focuses on advanced communications solutions such as PRI, Hosted PBX, and multi-location services while collaborating with technical and customer support teams to ensure customer satisfaction.

Sells Comcast Business communication products to small and medium-sized businesses. Responsibilities include prospecting, cold calling, canvassing, developing local partnerships, conducting customer presentations, meeting sales targets, retaining accounts, preparing reports, and maintaining strong customer relationships. The role requires regular customer meetings, persuasive communication, independent judgment, and flexible availability including nights, weekends, and overtime.

Manages credit, collections, fraud, and vendor-management teams. Reviews collection strategies, develops performance metrics, analyzes team results, improves operational and financial performance, oversees collection-agency relationships, prepares forecasts and regulatory reports, trains staff, and supports policy, change-management, and process improvements. Requires independent judgment, cross-functional collaboration, and availability for variable schedules, including nights and weekends.

Promotes Comcast products and services within assigned residential communities, driving subscriber growth, retention, and product adoption. Builds relationships with property management and leasing staff, supports sales and customer-care resolution, coordinates onsite visits and events, and ensures service availability for new developments. Identifies new opportunities, pitches advanced products, and partners with account executives and Comcast Business. Requires a variable schedule, including nights and weekends.

Promotes Comcast business mobile and SMB products through retail-store and field engagements. Responsibilities include achieving sales targets, managing a territory, prospecting businesses through cold calling and canvassing, generating referrals, coaching retail employees, maintaining partner relationships, and completing sales reporting and Salesforce follow-up. The role requires independent judgment, regular attendance, and availability for nights, weekends, and variable schedules.

Oversee credit, collections, fraud, and vendor management teams. Develop performance metrics, improve collection strategies, manage agency relationships, analyze team performance, provide training, and support change management. Prepare financial forecasts and regulatory reports while refining policies and processes. The role requires independent judgment, cross-functional collaboration, employee engagement, and a flexible schedule including nights and weekends.

Sells Comcast Business communication products and bundled services to small and medium-sized businesses. Responsibilities include prospecting, cold calling, canvassing, presenting solutions, developing local partnerships, negotiating, meeting sales targets, maintaining customer relationships, supporting retention, and preparing activity reports. The role requires regular customer meetings, strong communication and persuasion skills, independent judgment, and flexibility to work nights, weekends, and overtime.

Leads a revenue assurance team responsible for resolving account, order, billing, and revenue issues. Oversees ticket queues, reporting, escalations, controls, audit documentation, quality, productivity, and operational risk. Identifies root causes and drives process, reporting, and policy improvements to protect revenue integrity and improve customer experience. Coaches employees, manages performance, coordinates with cross-functional teams, and communicates trends, risks, and recommendations to leadership.

Manages complex billing statements and customer communications for residential and small-to-medium business customers. Translates business, legal, regulatory, and customer needs into system requirements and business rules; researches billing data, validates implementations, reconciles discrepancies using SQL and Excel, resolves defects, and strengthens operational controls. The role coordinates with technology teams, documents requirements, supports reporting and automation, recommends process improvements, and provides subject-matter guidance on complex billing issues.

Leads complex billing statement and customer communication solutions across residential and small-business experiences. Designs requirements, business rules, validation strategies, controls, and release criteria; researches billing data and system behavior using SQL and Excel; resolves defects and data-quality issues; assesses risks and regulatory impacts; coordinates cross-functional initiatives; improves automation and operational standards; and provides functional guidance to analysts without direct management responsibility.

Leads Comcast Business brand experience across creative services, customer communications, sponsorships, events, and lifecycle marketing. Oversees integrated campaigns, agency relationships, budgets, production, personalization, and AI-enabled creative capabilities. Develops sponsorship strategies and activations, strengthens customer engagement, and connects brand initiatives to demand generation and growth. Partners across marketing, product, digital, sales, data, and customer experience while leading teams and influencing a matrixed organization.

Manages customer-facing billing statements and communications for residential and small-to-medium business customers. Translates business, legal, regulatory, and customer needs into specifications and business rules; researches billing data and system behavior; reconciles data using SQL and Excel; validates production changes; investigates defects and discrepancies; coordinates corrections with technology teams; maintains documentation; and supports quality, compliance, reporting, and operational improvements.

Develop and manage a territory serving small and mid-size businesses. Generate new opportunities through prospecting, referrals, and partnerships; understand customer needs; present tailored communication and technology solutions; maintain a qualified sales pipeline; collaborate internally; track activity; and achieve sales targets.

Serves as a senior subject matter expert for functional systems and technology platforms. Leads complex system integrations, platform enhancements, migrations, testing, data governance, and operational readiness. Designs scalable automated data integration, validation, and cleansing processes; analyzes complex datasets; and develops reporting and data-driven solutions. Translates ambiguous business, technical, regulatory, and customer needs into scalable requirements and execution plans while influencing cross-functional stakeholders and strategic decisions.

Supports enterprise access provisioning across billing, customer care, commerce, and operational platforms. Reviews access requests, approvals, role assignments, exceptions, and provisioning outcomes; investigates discrepancies and control gaps; supports audits and access reviews; develops operational reporting; documents requirements and workflows; and leads process-improvement, automation, testing, and cross-functional initiatives. The role requires independent judgment, strong analytical ability, and collaboration with business, security, technology, and audit stakeholders in a high-volume environment.

Leads a team supporting billing communications, access provisioning, business-system enablement, and operational controls. Translates priorities into work plans, manages capacity and service levels, reviews requirements and release readiness, ensures compliance and audit evidence, resolves exceptions, and drives process improvements and automation. Develops employees, monitors operational metrics, and partners with business, technology, security, compliance, audit, legal, and vendor teams.

Leads the Fraud Risk Management team by analyzing fraud reports, improving detection strategies, managing vendors and stakeholders, monitoring performance metrics, and driving process and change initiatives. The role hires, trains, and develops employees; prepares activity reports and financial forecasts; promotes consistent operations and customer-focused practices; and supports fraud prevention goals through cross-functional collaboration.

Leads communications operations and AI enablement for the Chief Communications Officer. The role improves workflows, cross-functional coordination, technology adoption, and communications execution by integrating AI-enabled tools, piloting emerging platforms, training teams, and scaling content distribution. It also supports executive materials, staff meetings, and high-priority initiatives while driving measurable efficiency, adoption, and impact across communications teams.