Dir, Engineering

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
BE PART OF THE CONNECTION
As the Director of DevOps in the WiFi Engineering team, you will be responsible for overseeing the development and execution of our DevOps strategy, ensuring seamless collaboration between software development, IT operations, and business teams. You will lead a team of engineers and technical experts, driving the automation of infrastructure, continuous integration/continuous delivery (CI/CD) pipelines, and system monitoring. The role demands a strong focus on scalability, reliability, and security across our platforms, while fostering innovation and efficiency. Additionally, you will work closely with stakeholders to optimize operational workflows, reduce downtime, and ensure rapid deployment of new services.
WHAT YOU'LL BRING TO SPECTRUM
Actively and consistently support all efforts to simplify and enhance the customer experience.
Develops an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.
Oversees designated operations which may include, but not limited to Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.
Provides engineering support and direction for new or existing technologies and current operational initiatives.
Evaluates and consults with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
Directs quality control programs for engineering operations and consistent operational procedures.
Reviews selections on bids for contracted projects, and provide recommendations as necessary.
Directs capital budget process, executes approved budget plan.
Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.
Oversees the maintenance of records as required by the Federal Communications Commission and other government agencies.
Ensures adherence to company TQA policies.
Leads and participates in succession planning.
Performs other duties as requested.

• Experience:
  • Management experience - 7+ years of experience
  • Engineering experience and/or network operations - 10+ years of experience
  • Project management experience - 2+ years of experience
• Education:
  • Master's degree in engineering or related field, or equivalent experience
• Skills:
  • Proven experience in leading DevOps teams with a focus on infrastructure automation and cloud environments.
  • Expertise in CI/CD pipelines, configuration management, and infrastructure-as-code (IAC) tools such as Terraform, Jenkins, and / or Ansible.
  • Strong background in cloud platforms like AWS, Google Cloud, or Azure.
  • Deep understanding of containerization technologies, such as Docker and Kubernetes.
  • Solid experience with monitoring tools and observability frameworks, such as Prometheus, Grafana, or Datadog.
  • Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony
  • In-depth knowledge of Analog Transmission Line Theory
  • In-depth knowledge of Electronic theory
  • In-depth knowledge of Federal Communications Commission regulations
  • In-depth knowledge of Fiber Optic theory
  • In-depth knowledge of National Electric Code and National Electric Safety Code
• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to handle multiple projects and tasks
  • Ability to make decisions and solve problems while working under pressure
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications
• Travel Ability:
  • Travel as required
• Schedule:
  • Full time.
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days

Preferred Qualifications

• Advanced Knowledge of company products and services
• Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
• Experience with microservices architecture and its implementation at scale.
• Familiarity with security best practices in a DevOps environment, including secure code deployment and vulnerability management.

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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EGN700 2024-41425 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-25 04:15 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$138,800.00 and $246,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.