Digital Sales Manager

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Bachelor’s degree or equivalent in training and experience. Requires a strong background in sales in a credit reporting or related industry, typically with 3 or more years’ in-depth experience.  Excellent communication and negotiation skills and proven establishment and maintenance of customer relationships are essential. 
• The individual must display business maturity, leadership skills, reasoning skills (analytic ability), and strong communication skills. Independence, initiative, and business acumen are necessary for the success of the incumbent.
• Must be able to effectively resolve conflict by focusing on the outcome for the company over personal interests. 
• Must have a sound working knowledge of software applications such as Microsoft Office Suite along with TransUnion internal systems and processes.
• Experience in establishing team strategy, goals and individual accountabilities. 
• Strong analytical and problem-solving skills to be able to break down and articulate complex issues. 
• Ability to persuasively communicate ideas to colleagues and customers over phone or in face-to-face scenarios demonstrating real-time insight, flexibility and sound judgment. 
• Ability to develop and manage customer and internal TransUnion relationships.

System proficiency

• Salesforce, Incent, TUBS, CPQ, SCM, CLM, Onbase, ePresent, TU Direct, CTS portal, AWS, Teams, and Outlook

Impact You'll Make:

The Inside Sales Manager is responsible for strategically leading the Inside Sales Team. As the team leader, the Inside Sales Manager is accountable to develop inside sales strategies and tactics to achieve sales and market share objectives for all products via phone and email. Working closely with field sales management and marketing, the Inside Sales Manager will develop and implement action plans to grow customer accounts, maximize sales revenue and increase market share by demonstrating commitment to surpass our customer's expectations. He/she is responsible for contributing to budgets, bonus structure, and forecasts, organizing and implementing sales strategies, and achieving overall sales objectives.

• Develop and manage a team of Inside sales associates, coaching and actively participating and aiding during the entire sales life cycle. 
• Analyzes territory plans and delegation of sales tasks to ensure maximum productivity and profitability
• Track sales performance relative to target and manage daily administrative functions such as hiring, scheduling, leads management, and performance evaluation.
• Assists sales associates in developing sales strategies for specific accounts and industries, helping to identify target accounts and opportunities within the framework of the defined strategy.
• Assists the sales associate in maintaining relationships, negotiating and closing deals. Implements sales plans for specific key accounts which cultivating relationships, identifying opportunities, and account management skills are critical.
• Recognizes and develops individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere
• Stay abreast of day-to-day issues of sales representatives as indicated by call reports and one-on-one discussions and follow up to assure solutions are achieved. 
• Works closely with other parts of the organization to ensure team success.
• Provides market expertise, which requires in-depth market analysis, including segmentation, purchasing behaviors, competition, and trends.
• Campaign planning and process development.
• Host team meetings and role-playing exercises to identify improved selling techniques

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion's Internal Job Title:

Sales Mgr, Account Mgmt - Direct Sales