Digital Product Manager

Posted Yesterday
Hiring Remotely in TX, USA
Remote
Mid level
Insurance
The Role
The Digital Product Manager is responsible for defining, delivering, and managing product lifecycle, collaborating with stakeholders, and enhancing customer experience using agile methodologies.
Summary Generated by Built In

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

As a Digital Product Manager (DPM), you are responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. The Digital Product Manager assists with supporting strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Digital Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Digital Product Manager is responsible for working closely with Business Architects and key stakeholders, ensuring the successful definition and execution of go-to market and communications strategies for their products.
The DPM will support the Use My Protection customer journey as we transform how we serve our customers and business partners throughout the claims journey using innovative and modern technology. We are seeking a strategic, execution‑driven product person, expertly living into Human-Centered design and Design Thinking practices to better understand needs and goals of our customers and employees, generating new ideas and features. They should be a creative problem solver in the face of technology and/or resource limitations and should be able to skillfully apply emotional intelligence to gain trust and influence across stakeholders.  This individual will define and drive the strategic direction and vision for their digital product, iteratively delivering on consumer journeys and relevant demands. 

Key responsibilities 

 

  • Measure and communicate results; make recommendations to leaders on additional product or experience opportunities.  

  • Participate in discovery/test & learn activities to quickly validate assumptions and product direction.  

  • Perform analysis and work that will support recommendations on product and process enhancements.  

  • Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product and experience strategy.  

  • Contribute to the achievement of short- and long-term strategies to achieve product and experience goals for the UMP journey. 

  • Own the product backlog (including author, test, and accept stories), contribute towards creating an effective vision and provide timely stakeholder feedback on development iterations. 

  • Be an expert facilitator of digital product inceptions, ensuring appropriate KPIs, focus, and iterative deliverables with a bias for acceleration 

  • Expertly negotiate iterative delivery and sequencing within backlog. 

 

 

Essential Skills 

 

  • A minimum of 3 years' experience conducting product scoping, discovery, framing, owning and managing a backlog in an Agile environment, accepting user stories in Agility or similar tools 

  • A minimum of 1 year experience delivering features for digital products with user focused design 

  • Demonstrated ownership of breaking down product features into user stories with defined acceptance criteria, supporting more than 1 end-to-end feature delivery 

  • Proven experience working daily with software engineering teams, evidenced by participation in XP team ceremonies (e.g., iteration planning meetings, retros, demos) and translating business requirements into technical deliverables 

  • Experience delivering product work within a multi-team or enterprise-scale technology environment, including managing dependencies and sequencing deliverables 

 

 

Desirable Skills 

 

  • Experience working within a claims, insurance, or regulated domain, with evidence of delivering product features in that context 

  • Experience applying emerging technologies (e.g., AI/ML) to define or deliver product enhancements or new capabilities 

#LI-CJ1

Skills

Agile, Artificial Intelligence (AI), Backlog Management, Backlog Refinement, Business Case Analyses, Customer Centric Focus, Digital Delivery, Product Discovery, Product Management, Product Roadmapping, Product Vision, Systems Thinking, Technical Translations, Waterfall Model

Compensation

Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.


Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.


Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.


When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills Required

  • A minimum of 3 years' experience conducting product scoping, discovery, and managing a backlog in an Agile environment
  • A minimum of 1 year experience delivering features for digital products with user focused design
  • Demonstrated ownership of breaking down product features into user stories with defined acceptance criteria
  • Proven experience working daily with software engineering teams
  • Experience delivering product work within a multi-team or enterprise-scale technology environment

Allstate Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allstate and has not been reviewed or approved by Allstate.

  • Retirement Support Retirement offerings include a 401(k) with company match and a company-funded pension, providing notable long-term value. These features are described as standout components of the package.
  • Leave & Time Off Breadth Paid time off is described as generous, with vacation and parental leave available. This breadth of leave supports work-life needs for a range of situations.
  • Flexible Benefits Flexible work arrangements include options for in-office, remote, or hybrid work. This flexibility is positioned as a meaningful part of the total rewards experience.

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The Company
HQ: Northbrook, IL
57,671 Employees
Year Founded: 1931

What We Do

At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities

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