The Digital Partner - Account Executive role acts as liaison between Spectrum and our Retail Partner strategic partners portfolio. The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximizes opportunities, ensure representation of the Spectrum brand while protecting the overall customer experience. The Account Executive is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing business.
MAJOR DUTIES AND RESPONSIBILITIES
- Responsible for strategy execution, field sales operations, and support of assigned strategic partners.
- Provide account management including but not limited to: audits, field visits, training, business reviews, call calibrations, product knowledge support, customer concerns, brand compliance and merchandising.
- Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
- Maintain knowledge, ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners.
- Work with our Operations, Strategy and divisional teams to ensure alignment with department and Company objectives.
- Coordinate and assist with special events, oversee staffing, merchandising and execution.
- Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
- Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners potential.
- Provide frequent reports to channel leadership including sales impact factors, activity feedback, challenges, etc.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Experience: Related experience/training or equivalent combination of education and experience - 5-7
- Education: Bachelor's degree from a four-year college/university or equivalent experience
- Abilities: Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative
- Technical skills: Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
- Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
- Schedule: 80% in office and 20% in field with field visits to assigned partners. Occasional travel required.
- SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives.
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed.
Total Rewards:
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MNB305 2025-48189 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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