Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $36 billion USD.
About the role
Reporting to the CX Business Unit Lead, this role will take ownership of the Consumer Data Strategy, including CRM and the execution roadmap. The core mission is to ensure data flows effortlessly through every consumer touchpoint - converting insights into meaningful action and strategy into measurable impact at Mondelēz.
How you will contribute
- Oversee and manage digital media and JBP partnerships, including supporting cross-channel planning for MDLZ ANZJ.
- Own the Consumer Data Strategy (including CRM) and its execution roadmap, ensuring data integration throughout the consumer experience journey.
- Use digital data and analytics to work with Brand Marketing and connect insights to creative and CX activation.
- Partner with local & global MDS to align on technology, data platforms & governance.
- Maintain data governance and privacy standards in collaboration with Legal, MDS and I&A.
- Ensure consent and privacy compliance (inc working with Brand on PIA assessment, review with Legal).
- Manage database growth and maintenance, ensuring data quality and accessibility.
- Use CRM and consumer data platforms to build advanced consumer experiences journeys and insights: work with brand teams to support their journey mapping, to create experience that maximise data capture.
- Track, measure and report on consumer data acquisition and engagement by channel and brand - leveraging insight.
What you will bring
- 7+ years of experience in consumer data activation, consumer data strategy development, data platform management or a digital/agency background.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Deep understanding of digital marketing channels and tactics.
- Strong knowledge of data privacy and security regulations.
- Fluency in AI and automation tools, and curiosity for how technology enhances consumer empathy and storytelling.
- Understand how to leverage consumer data insights to develop meaningful value exchanges between consumers and brands.
- Consumer Data Acquisition + Application.
- Experience in building and managing CRM platforms.
- Familiar with analytical tools and technologies.
- Understanding of how to analyse and report data, draw insights and identify trends.
Mandatories
- Good understanding of CMS (Content Management System) Platforms.
- Google Analytics.
- Basic understanding of website ecosystem.
No Relocation support available
Business Unit Summary
At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.
We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.
In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Media
Marketing
Skills Required
- 7+ years in consumer data activation, data strategy, platform management or digital/agency background
- Experience building and managing CRM platforms
- Good understanding of CMS (Content Management System) platforms
- Google Analytics
- Basic understanding of website ecosystem
- Strong knowledge of data privacy and security regulations
- Fluency in AI and automation tools
- Deep understanding of digital marketing channels and tactics
- Strong communication and collaboration skills
- Familiarity with analytical tools and ability to analyse and report data
Mondelēz International Compensation & Benefits Highlights
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Healthcare Strength — Company materials list medical, dental, vision, prescription coverage, an Employee Assistance Program, and optional critical illness/accident insurance among standard U.S. offerings, with wellness resources highlighted in some locations. The breadth of health programs is detailed across official and role-specific pages.
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Retirement Support — Retirement offerings include a 401(k) savings plan with company match, with sources describing competitive match formulas and, for some employee groups, additional company contributions or legacy pension arrangements. These elements are positioned as part of a strong U.S. financial benefits package.
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Parental & Family Support — The U.S. policy provides 10 weeks of paid parental bonding leave for all caregivers, plus short‑term disability time for birth mothers. Adoption and surrogacy assistance and childcare-related supports are also called out in official materials.
Mondelēz International Insights
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
