Effective and engaging communication through social media is a strategic priority in reaching citizens, stakeholders, and institutional audiences across the European Union and beyond. Social media channels - both institutional and personal (e.g. Director-General and senior management) - play a key role in promoting policy initiatives, enhancing transparency, and building trust in the European project. In this context, the expert is needed to help create and implement impactful, high-quality content and campaigns that reflect the Directorate-General’s vision, values, and objectives. The expert will contribute to maintaining a consistent voice and professional presence across platforms, while also supporting day-to-day social media operations.
The objective of this assignment is to support the development, planning, and execution of social media content and campaigns across all social media channels. The expert will be responsible for producing compelling, engaging content tailored to diverse audiences; analysing campaign performance; and managing online engagement. In addition, the expert will provide creative input and support in presenting communication concepts to internal stakeholders and will be available for other communication-related tasks as required by the hierarchy. The role requires a high level of autonomy, creativity, and adaptability in a fast-paced institutional environment.
Required tasks are the following:
- Creation of social media posts and campaigns for all social media channels (including Director-General and other high level management);
- Plan and develop social media campaigns, including crafting compelling content;
- Engage with followers on different social media channels and analyse running campaigns;
- Communicate and present ideas to non-experts in the field;
- Provide other dedicated tasks that fall under the expertise of the expert upon request of the hierarchy.
Knowledge of content strategy.
- Familiar with data protection principles.
- Research, writing, reporting and presentation skills.
- Ability to cope with fast-changing developments in relation to the tasks assigned.
- Strong communication and interpersonal skills
- Minimum of 5 years of relevant professional experience
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Belgium Client Office (BE88)
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Healthcare coverage appears comprehensive, with multiple medical plan options plus dental and vision coverage. Mental-health support is also emphasized through an EAP offering therapy and coaching sessions alongside other wellbeing resources.
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Retirement Support — Retirement benefits include a 401(k) match with immediate vesting, which strengthens the long-term value of the package. An employee stock purchase plan is also described as available, adding another savings/ownership pathway.
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Parental & Family Support — Family-building benefits include fertility/surrogacy and adoption reimbursements and additional support services for parents. These programs broaden the total rewards proposition beyond base pay.
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