Digital CRM Consultant

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Information Technology • Consulting
The Role
Lead design, development, and support of the Salesforce ecosystem. Provide technical leadership, design solution architectures, run discovery workshops, build Apex and LWC solutions, implement integrations (HubSpot, NetSuite, DocuSign, etc.), and produce technical documentation and reusable components.
Summary Generated by Built In
Senior Salesforce Consultant / Salesforce Technical Lead Position Summary We are seeking an experienced Senior Salesforce Consultant / Salesforce Technical Lead to lead the design, development, enhancement, and support of our Salesforce ecosystem. This role combines hands-on Salesforce development with technical leadership responsibilities, partnering with business stakeholders and leading a team of Salesforce developers, administrators, and analysts to deliver scalable, high-quality solutions. The ideal candidate will possess deep expertise in Salesforce Sales Cloud, Experience Cloud, Lightning Web Components (LWC), Apex, integrations, and enterprise solution delivery, while driving business transformation initiatives across customer lifecycle management, quote-to-cash, customer portals, contract management, and enterprise integrations with HubSpot, NetSuite, DocuSign, Conga, SharePoint, xFilesPro, AWS, and other business systems. ________________________________________ Key Responsibilities Solution Design & Consulting • Partner with business stakeholders to understand business objectives and translate requirements into scalable Salesforce solutions. • Lead discovery sessions, workshops, and solution design discussions with Sales, Marketing, Customer Service, Operations, and Finance teams. • Define solution architectures, technical approaches, and implementation roadmaps. • Create functional and technical design documents, process flows, data models, wireframes, and integration specifications. • Recommend Salesforce best practices and platform-native solutions to optimize business processes. Salesforce Development • Design, develop, test, and deploy Salesforce solutions using: o Apex o Lightning Web Components (LWC) o Flows o Validation Rules o Approval Processes o Custom Objects o Custom Metadata o Platform Events o Reports and Dashboards • Build custom applications and reusable components within Salesforce Lightning. •

Skills Required

  • Experience leading Salesforce development teams and providing technical leadership
  • Expertise in Salesforce Sales Cloud and Experience Cloud
  • Proficiency with Apex and Lightning Web Components (LWC)
  • Experience building Flows, Validation Rules, Approval Processes, Custom Objects, Custom Metadata, and Platform Events
  • Experience designing solution architectures, technical design documents, data models, and integration specifications
  • Experience integrating Salesforce with systems such as HubSpot, NetSuite, DocuSign, Conga, SharePoint, xFilesPro, and AWS
  • Ability to build reports, dashboards, and reusable Lightning components

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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