Skills Required
- Implement Dynamics 365 Customer Insights (CI - Data and CI - Journeys) end-to-end
- Configure data ingestion from Dataverse, Azure Data Lake, ADF pipelines, web/mobile events, ecommerce, POS, and CRM/ERP sources
- Set up data unification, identity resolution rules, canonical profiles, enrichments, and data quality checks
- Create measures, KPIs, calculated insights, segments, and audiences for activation
- Design and implement real-time triggers, event-based and segment-based entry criteria, and multi-branch journeys
- Configure channels (email, SMS, push, custom), templates, content blocks, personalization tokens, and suppression logic
- Implement consent and preference data models aligned with regional privacy requirements
- Set up exports/activations to downstream apps (Dataverse, Azure, analytics, advertising)
- Implement deliverability foundations including domain authentication (SPF, DKIM, DMARC), warm-up plans, frequency caps, and list hygiene
- Define non-functional requirements: scale, latency, throughput, error budgets, and SLAs, and ensure observability
- Run A/B tests, manage throttling, and optimize journey performance and reliability
- Integrate Customer Insights solutions with Azure and enterprise systems and partner with architects, marketers, and data engineers
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
