Digital CRM Architect

Posted 8 Hours Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Entry level
Information Technology • Consulting
The Role
Designs and develops digital CRM solutions using Microsoft Dynamics CRM and Dynamics 365 Sales. The role requires expertise in sales, lead, account, contact, and policy lifecycle processes, plus custom development with C#, .NET, and JavaScript. Responsibilities likely include building PowerApps, PCF components, and Power Automate workflows; leveraging Azure and Azure DevOps; and potentially implementing AI-powered sales capabilities, including Copilot, AI agents, lead qualification, sales automation, and conversational AI.
Summary Generated by Built In
Please add this JD: Skillset: o Strong knowledge in all areas of Microsoft Dynamics CRM o Experience with Microsoft Dynamics 365 Sales - strong understanding of sales processes, lead management, account management, contact management, and policy sales lifecycle o Working knowledge of C#, .NET Framework, and JavaScript for custom development o Experience with PowerApps (Canvas), PCF, Power Automate o Experience with Microsoft Azure, Azure DevOps, and cloud technologies o Experience with AI powered sales capabilities within the platform, including copilot, AI Agents, lead qualification, sales automation, and conversational AI (good to have)

Skills Required

  • Strong knowledge of Microsoft Dynamics CRM
  • Experience with Microsoft Dynamics 365 Sales
  • Strong understanding of sales processes, lead management, account management, contact management, and policy sales lifecycle
  • Working knowledge of C#, .NET Framework, and JavaScript for custom development
  • Experience with PowerApps Canvas, PCF, and Power Automate
  • Experience with Microsoft Azure, Azure DevOps, and cloud technologies
  • Experience with AI-powered sales capabilities, including Copilot, AI agents, lead qualification, sales automation, and conversational AI

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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