Digital CRM Architect

Posted 20 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Expert/Leader
Information Technology • Consulting
The Role
Lead architecture, design, customization and implementation of Dynamics 365 CRM (Sales, Customer Service) solutions. Build integrations using Dataverse, plugins, Power Platform, C#/.NET and Web Services; author user stories and design artifacts, conduct code reviews, enforce CRM standards, guide development teams, and support Azure/DevOps and Scrum delivery.
Summary Generated by Built In
10+ years’ experience in Customization of Dynamics 365 CRM applications (Dynamics 365 Customer Service, Dynamics 365 Sales), including adjacent services and technologies such as the Dataverse, Plugins, Power Automate, Logic Apps, Web Apps, Function Apps. Experience .NET / C# experience including Web Services development and deployment. Extensive experience in application architecture, design, and implementation of Dynamics 365 applications Proven ability to leverage technical expertise to guide teams and influence decision makers. Participate in full-lifecycle development efforts which are based on Microsoft Dynamics CRM, xRM framework and. C#.NET . Lead the development of user stories and design artifacts to effectively convey requirements to client stakeholders. Contribute to the customer's architectural best practices and CRM customization standards to be utilized on Dynamics CRM-based projects Significant development experience using MVC framework and multi-tier architectures Experience with Azure Cloud services and DevOps (desirable) Conduct code reviews to ensure that customization code quality is at the highest level possible and appropriate design patterns are being followed Experience with Power Pages, Power Portal or development of custom .Net/C# portal advantageous Certifications : Certifications PL200, PL400, preferred Non-Technical / Others: Strong communication skills and work with the Development team to ensure seamless implementations/integrations of solutions. Communicate clearly with key stakeholders to provide updates and feedback. Well Versed with Azure DevOps and fundamentals of Agile way of working. Knowledge of Scrum is Mandatory. Good Problem Solving, Management Skills and strong desire to learn new technologies

Skills Required

  • 10+ years experience customizing Dynamics 365 CRM (Customer Service, Sales)
  • Experience with Dataverse, Plugins, Power Automate, Logic Apps, Web Apps, Function Apps
  • Proficient in .NET / C# including Web Services development and deployment
  • Extensive experience in application architecture, design, and implementation of Dynamics 365/xRM solutions
  • Lead development of user stories and design artifacts; participate in full lifecycle development
  • Conduct code reviews and enforce CRM customization standards and design patterns
  • Significant development experience using MVC framework and multi-tier architectures
  • Knowledge of Scrum and Agile fundamentals (Scrum mandatory)
  • Well versed with Azure DevOps and familiarity with Azure cloud services and DevOps practices
  • Experience with Power Pages, Power Portal or custom .NET/C# portal development (advantageous)
  • Certifications PL-200, PL-400
  • Strong communication, problem solving, team leadership and stakeholder influence skills

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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