This role is located in Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days/per week.
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."
About You:
You're an infrastructure leader who believes the best systems run themselves and the best teams keep growing. You bring a bias for action and a continuous improvement mindset: if something can be automated, you automate it, and if a system is fragile, you make it robust. You're equally comfortable diving into a production incident and partnering with developers to make their lives easier. As the regional lead for Europe, you'll hire, develop, and coach a team of DevOps Engineers and partner with the US lead to run Tulip's infrastructure as one global team.
What skills do I need?
- 7+ years of DevOps or infrastructure engineering experience, including 1-2+ years as an engineering manager
- Experience coaching and developing engineers and running team rituals, ideally across regions and time zones
- Hands-on experience owning production cloud environments at scale with tools like Kubernetes, Terraform, and AWS and/or Azure
- Solid understanding of observability and site reliability practice (e.g., Prometheus, Grafana) in a fast-growing SaaS environment
- Experience managing databases and messaging systems at enterprise scale
- Nice to have: scripting or programming experience in Go, TypeScript, Python, or Bash
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Key Responsibilities:
- Lead the EU TechOps team: recruiting, one-on-ones, performance evaluation, career development, and regional on-call coverage in coordination with the US team
- Provide technical leadership for Tulip's cloud and operational infrastructure, in partnership with the US lead
- Monitor system health, performance, and availability to ensure high uptime
- Coordinate diagnosis and resolution of incidents and infrastructure bottlenecks, and run post-incident reviews
- Work with Engineering and Product teams to improve deployment processes and system workflows
- Define security and compliance best practices, maintain runbooks and escalation paths, and report to senior leadership
Key Collaborators:
- Application Engineering and QA teams
- Edge & Hardware teams
- Product Management and Customer Support
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Private Healthcare insurance
- Company equity
- Virtual company events and happy hours
- Flexible work schedule and unlimited vacation policy
- Team Lunches in KFT Hub and office snacks
- Learning & Development benefits
- HU Eyeglass Benefit
- An inclusive, dog-friendly office with diverse and inspiring colleagues
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.
Skills Required
- 7+ years of DevOps or infrastructure engineering experience
- 1–2+ years of experience as an engineering manager
- Experience coaching and developing engineers and running team rituals across regions and time zones
- Hands-on experience owning production cloud environments at scale
- Experience with Kubernetes, Terraform, and AWS and/or Microsoft Azure
- Understanding of observability and site reliability practices, including Prometheus and Grafana
- Experience managing databases and messaging systems at enterprise scale
- Scripting or programming experience in Go, TypeScript, Python, or Bash
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
What the Team is Saying
Tulip Compensation & Benefits Highlights
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Healthcare Strength — Employer-verified plan details indicate employer-paid employee premiums and strong contributions for dependents, with multiple HMO/PPO/HSA options. Feedback suggests plans are generally affordable for some, though experiences with deductibles vary.
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Leave & Time Off Breadth — An unlimited vacation policy and flexible work arrangements are emphasized, and time off is often highlighted as a standout aspect. Feedback suggests teams value the flexibility when workloads allow.
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Wellbeing & Lifestyle Benefits — Work-from-home stipends, commuter benefits, fitness subsidies, catered lunches, and pet-friendly offices create a broad perk set. Feedback suggests these perks enhance day-to-day experience, especially for roles based near office hubs.
Tulip Insights
What We Do
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.
Why Work With Us
We’re building a strong, diverse team that values hard work, families, and personal well-being. Help us build an inclusive community that will transform frontline operations.
Gallery
Tulip Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
