Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Job Summary:
Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
General Responsibilities
- Diagnose, resolves, and escalates service impacting issues.
- Uses continuous integration and delivery (CI/CD) pipeline to support automated testing and deployments.
- Develop monitoring and alerting platforms to detect and resolve performance impacting issues.
- Collaborates with cross-functional teams to identify opportunities for automation and provide solutions that meet business needs.\
- Provides technical support to the development team.
- Performs other duties and responsibilities as assigned.
Level-Specific Responsibilities:
- Designs, develops, and maintains automation framework and tools.
- Manages the deployment and maintenance of applications and infrastructures.
- Monitors system performance, availability, and troubleshoots issues.
- Automates software delivery processes.
- Implements continuous integration and continuous delivery (CI/CD) pipelines.
- Uses metrics and analytics to measure the efficiency and effectiveness of automated processes.
- Collaborates with cross-functional teams to identify automation opportunities and provide solutions that improve productivity and quality.
Experience:
- 3+ year’s relevant experience.
Education:
Must meet one of the following requirements:
- Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
- Associate’s Degree in a Technical Field
- Certification in relevant focus area
Accountability/Complexity:
- Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity.
- May provide guidance and assistance to entry level professionals and/or support employees.
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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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What We Do
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services across insurance, pet education, lost recovery services, and beyond across North America.
As a leading authority in the industry, we operate with a full stack of resources, capital, and services that support a multi-brand and omni-channel approach. We operate our own insurance carrier and partner successfully with other carriers, as needed. We believe that pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets
