About WorkOS 🚀
WorkOS is a developer platform that helps make apps enterprise-ready. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. We're well-funded, having recently raised an $80M Series B. Our fast growing customer base includes thousands of rapidly growing SaaS companies like Webflow, Vercel, Brex, PlanetScale, Loom, and Drata.
About the role 💭
WorkOS is continuing build our Developer Success Engineering team. As WorkOS is a technical product made by developers, for developers, Developer Success Engineers are critical to the customer experience. You will be on WorkOS’s front line, providing technical support, talking with developers and building developer relationships.
You will be the expert on our products and main point of contact between our engineers and developers (customers). You will spend your time communicating with developers, and troubleshooting their issues.
This role is best suited for someone who is technically-minded, empathetic, passionate, and loves solving problems under pressure.
Responsibilities ✔️
- Understand and be an expert in WorkOS’s products and code base
- Provide technical support to developers on best practices for integrating with our API
- Troubleshoot any issues that arise from the developer and diagnose any blockers
- Engage customers for feedback to help shape product development
- Work cross-functionally within the company
Qualifications 🌟
- 2+ years experience in a technical support role with coding experience
- Working with customers on a technical product
- Exceptional verbal and written communication skills
- Passion for educating and breaking down complicated concepts
- Quick learner and relentlessly inquisitive
The annual US base salary falls within the range of $100,000 to $130,000 USD. This range does not encompass the full spectrum of benefits such as equity, health insurance, vacation time, and paid parental leave. Final compensation will be determined considering various factors, including experience, skills, and qualifications.
Benefits (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
Benefits include:
- Competitive pay
- Substantial equity grants
- Healthcare insurance (Medical, Dental and Vision) for you and your family
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
- Autonomy and flexibility with remote work
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
WorkOS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WorkOS and has not been reviewed or approved by WorkOS.
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Fair & Transparent Compensation — Pay is considered competitive for the tech market, with no prominent pay-related discontent raised in the provided information. Salary ranges shown for some roles and market-aligned bands reinforce perceptions of fairness.
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Healthcare Strength — Healthcare coverage is described as strong, with the employer covering a substantial share of medical, dental, and vision premiums for employees and dependents. This breadth and cost sharing are presented as a core strength of the total rewards package.
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Wellbeing & Lifestyle Benefits — Monthly fitness and wellness stipends plus a home-office budget support physical and mental health and remote-work comfort. Remote-first flexibility and autonomy further enhance day-to-day quality of life.
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What We Do
WorkOS provides APIs to make your app enterprise-ready, with pre-built features and integrations required by IT admins. Start selling to enterprise customers with just a few lines of code. Add Single Sign-On (SSO) to your app for free.
