Job Description
Desktop Support - AV Analyst
Location - 25 Market St Trenton NJ
3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex)
Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Qualifications:
·Strong understanding of sound dynamics and acoustics
·Audio\video production experience in various audio\video technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus)
·Hands on, helpdesk experience within the Windows environment
·Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings
·Proven ability to diagnose and troubleshoot both A/V and PC related technical issues
·Ability to work with senior management supporting events and cope with a fast changing environment
·The ability to work as a team or independently
·The ability to prepare documentation, knowledge transfer, train staff, presenters, and technical staff etc.
·The ability to document processes and associated materials and support knowledge transfer
Responsibilities:
·Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
·Collaborate with presenters, producers, directors, and other team members to achieve desired sound\video
· Troubleshoot technical issues related to audio, video and IT equipment
Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) may be required based on the event calendar and scheduling.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Similar Jobs
What We Do
SpikeIT Global Solutions, Inc. is a global firm providing highest quality of services in field of Information Technology, serving various clients in Finance, Telecom, Insurance, Pharma, Healthcare and Media sectors.
The main motto of SpikeIT business services is ‘Client First’. We stand till the last minute without compromising on the quality and delivering the right solutions to the client requirements. We strongly believe in human relationships, business ethics & values to strive to success.
We specialize in providing technology-enabled solutions to the complex industry problems with higher quality and using the latest technologies & standards. Our dedicated, motivated staff always makes a difference in executing any project to a successful state with in the timelines. Also, we got a unique solution models by blending the best practices in providing services in Application development, Infrastructure Management, IT Consulting, Staffing and Training areas.
SpikeIT Global Solutions, Inc. is a global Information Technology firm with unique market approach in delivering custom tailored business solutions with focus on reducing cost and at the same time not compromising on the efficiency. We are driven by the customer’s vision with keeping values on top. Having a strong presence in Onsite, Offshore and 'Near Shore' allows us to offer custom solutions based on either ‘Onsite only’, ‘Onsite-Offshore’ or ‘Onsite-Near Shore-Offshore’ or any custom model to meet the customer requirement.
SpikeIT is dedicated in bringing the Spike in Client’s satisfaction by increasing the project savings and offering right solutions not only by addressing the immediate challenges but offering future forecasted enhanced solution. Please check Services tab for the full list of services offered by SpikeIT and check ‘Why SpikeIT’ section for more details on our unique business model/approach.
