JOB SUMMARY:
Coordinates and maintains computer hardware, software, and peripherals.
JOB RESPONSIBILITIES:
- Approaches problems analytically, using good judgment, common sense, and technical knowledge when problem solving.
- Makes every attempt to resolve tasks/calls quickly and limits the need to dispatch additional staff where possible. Focused on 100% uptime and customer satisfaction.
- Maintains inventory of spare parts and replacement equipment.
- Configures and tests new and existing systems.
- Repairs/refurbishes equipment. Escalates problems to support vendor as appropriate.
- Contributes to the productivity and efficient operation of the department through skills transfer, continued professional growth and self-education of new technologies.
- Other duties as assigned.
EDUCATION REQUIRMENTS AND OTHER REQUIREMENTS:
Education Level:
Associates Degree in an Information Technology field, or A+, or N+ certification
Experience Requirement:
Must have working knowledge of Microsoft applications and operating systems. Knowledgeable of network protocols, desktop hardware configurations and printers.
Skills Required
- Associate degree in Information Technology or a related field
- A+ certification or N+ certification
- Working knowledge of Microsoft applications and operating systems
- Knowledge of network protocols
- Knowledge of desktop hardware configurations
- Knowledge of printers
What We Do
Anderson Hospital is an independent, not-for-profit medical facility and an entity of Anderson Healthcare, serving Madison County residents since 1977. Located in Maryville, Illinois, the 144-bed acute care hospital provides emergency care, acute inpatient and outpatient services, scheduled surgeries, and advanced diagnostic testing, dedicated to enhancing the quality of life and service excellence for its patients and the community.
