Demand Planner

Posted 5 Days Ago
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Hatfield, Welwyn Hatfield, Hertfordshire, England
3-5 Years Experience
Information Technology
The Role
Demand Planner role at Ocado Logistics responsible for accurately forecasting customer demand and maintaining optimal stock levels. Key responsibilities include delivery efficiency, data analysis, trend reporting, and meeting KPI targets for product availability and customer fulfilment.
Summary Generated by Built In


Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

Why Ocado?

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:      Hybrid working -  Permanent and 12 month secondments available 

Step into an exciting role at the heart of our growing business. As a Demand Planner, you'll be the driving force behind achieving critical KPIs (customer availability, wastage, customer service) for a diverse product range. You'll collaborate with top-tier suppliers, work closely with our retail partners, and help optimise our cutting-edge supply management systems.

This isn't just about meeting goals—it's about pushing boundaries. As our company expands, you'll have the opportunity to grow alongside us, learning new skills and embracing forward-thinking solutions. You’ll be working in a fast-paced, ever-evolving environment, tackling varied challenges with a passionate team and leadership that values your input.

Join us and play a pivotal role in shaping the future of supply management.

What you will be doing 

  • Join a leading team – As a Demand Planner, you'll be part of either the Ocado Logistics or Morrisons team at our head office in Hatfield.
  • Take charge of a varied portfolio – Manage demand and forecast planning for hundreds of products.
  • Leverage data to drive success – Use your analytical skills to hit key KPI targets, maximising efficiency and customer satisfaction.
  • Build strong supplier relationships – Lead supplier performance reviews, manage SLAs, and optimise delivery processes for seamless operations.
  • First Point of Contact – Act as the go-to person for quickly resolving operational supply chain issues.
  • Collaborate & Innovate – Work hand-in-hand with suppliers and commercial colleagues to create collaborative plans and identify emerging trends that give us a competitive edge.
  • Inspire with Enthusiasm – Motivate your team with integrity, acting as a role model and ambassador for our core values.
  • Be a Key Player – Step up to take on additional responsibilities, embracing new challenges and contributing to our overall success.

 Ready to make an impact in a fast-paced environment? Join us!

About you:

  • Preferred Experience – FMCG, supply chain or merchandising background with solid business acumen.
  • Demand Forecasting Pro – Experienced in driving accurate demand forecasts and data-driven decisions.
  • Excellent Communicator – Strong written and verbal skills for effective collaboration and influence.
  • Organised and Adaptable – Thrive under pressure with superb planning, meeting deadlines in a KPI-driven environment.
  • Great team player - Support your colleagues, share knowledge and work towards common goals.
  • Excel Expert – Advanced skills in Microsoft Excel to analyse and interpret data, including pivot tables and advanced formulas.
  • Analytical Thinker – Sharp with numbers, spotting trends and insights to drive results.
  • Relationship Builder – Build strong partnerships, influencing and collaborating with ease.
  • Resourceful – Flexible in a fast-changing environment, always bringing fresh ideas and eager to learn.
  • Independent & Decisive – Confident in making informed decisions and taking initiative.

Ready to make a real impact? Join us!

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 30 days, growing to 32 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

We’re in it together, we are proud of what we do, we can be even better.

#LI-OL
#LI-ST1  
#LI-HYBRID


Top Skills

Excel
MS Office
The Company
London
6,700 Employees
On-site Workplace

What We Do

When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.

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