Delegated Underwriting Claims Administrator

Posted 24 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Insurance
The Role
Assist in overseeing outsourced adjusting service providers and managing delegated claims processes, including document drafting, meeting management, and performance reviews.
Summary Generated by Built In

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.


Job Purpose:

To assist the Delegated Underwriting Analyst in overseeing and controlling outsourced adjusting service providers, including Coverholder and Delegated Claims Administrators (DCAs), on a day-to-day basis.


Detailed Duties:

  • Drafting and issuing declaration documents for Delegated Claims Administrators (DCA) Agreements and Coverholder claims wordings.

  • Schedule, attend and manage end to end DCA meeting process including minute taking and review. 

  • Assist the Delegated Underwriting (DU) Claims Analyst in reviewing DCA performance including the collation of management submissions and feedback of actions linked to performance. 

  • Setting up of new loss funding accounts, monitoring Vitesse loss fund activity and reviewing for post bind reports.

  • Collaborate with DU claims Analyst to complete claims DA audit actions, including scheduling, scoping, report review, and recommendation issuance and closure. 

  • Run regular DA pre/post bind reports and complete the associated processes.

  • Work to complete actions associated with any Delegated Claims projects and initiatives. 

  • Update and maintain DCA records. 

  • Work with DU Claims Analyst to deliver actions for Delegated Claims projects and initiatives, including project planning, tracking progress, resolving blockers, and project actions.

  • To collaborate with the DU Claims Analyst and Delegated Authorities Data Manager in relation to all claim’s bordereaux processes.  

  • To be responsible for actioning any claims related bordereaux queries within SLAs.

  • Ensure adherence to Lloyd’s DA Claims Principles and update processes and internal procedures as required in line with the Delegated Underwriting Process and controls frameworks.

  • Complete actions and ad-hoc claims projects for the Head of Claims Operations.

  • To work with the wider Claims Operations team on areas of cross-skilling and contingency tasks.


Please be aware that Ascot Group’s job opportunities will be posted on our official careers page. All official communication comes from @ascotgroup.com email addresses, if you receive a job offer or recruitment communication from Ascot Group that you suspect might be fraudulent, do not hesitate to contact us directly to verify its legitimacy. We will never ask for payment or sensitive personal information during any stage of the recruitment process. Your privacy and trust are of utmost importance to us, and we strive to ensure that you have a positive experience with Ascot Group.


#LI-Hybrid

Skills Required

  • Assist with DCA agreements
  • Manage DCA meeting processes
  • Review DCA performance
  • Monitor loss funding activities
  • Collaborate on claims audit actions
  • Maintain DCA records
  • Ensure adherence to Lloyd's DA Claims Principles
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The Company
HQ: Bermuda, Bermuda
1,095 Employees

What We Do

Ascot Group is a global specialty insurance and reinsurance group with a record of underwriting excellence and superior claims service. Founded in 2001, Ascot provides a broad range of property and casualty products to customers worldwide through its Lloyd’s and Bermuda market platforms. In the United States, Ascot provides specialized insurance products to small and mid-sized businesses as well as offering underwriting services to high-quality carrier and syndicate partners.

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