Decision Scientist Senior

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Job Category

Data

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Overview
Data Solutions is the force that propels Salesforce into the AI era, informing—through trusted data and artificial intelligence—the path forward to be smarter in every dimension. Delivering everything from financial forecasting and customer health to adoption insights and curated data, Data Solutions serves as the unbiased partner to every data trailblazer across Salesforce. As part of this organization, Cloud Analytics operates as the strategic product analytics engine, partnering directly with cloud leadership to drive high-stakes decision-making through rigorous metrics and insights. Sitting within Cloud Analytics as a forward-deployed partner to AgentExchange, this role collaborates hand-in-hand with product, engineering, and data leadership to co-build the foundations, core metrics, strategic insights, and autonomous agents driving the product forward.

Responsibilities

• Decision Support & Strategic Guidance: Apply rigorous quantitative and statistical methods, including experimentation, causal inference, tradeoff analysis, and modeling under uncertainty to inform product initiatives and diagnose complex business challenges. Deliver clear recommendations that drive product and business decisions.

• Stakeholder Partnership: Partner directly with product managers, engineering leads, and cross-functional stakeholders to translate complex analytical findings into clear, actionable business recommendations.

• Agentic Systems & AI Lifecycle: Architect, evaluate and govern autonomous AI agents to automate complex data science tasks, accelerating our analytical throughput and decision systems. Incorporate AI solutions into daily analytical workflows to drive faster time-to-insight.

• Roadmap Execution: Contribute technical expertise to the AgentExchange product analytics roadmap, taking end-to-end ownership of project execution and delivery.

• Metrics & Insights: Define, build, and track key performance indicators to monitor AgentExchange adoption, feature health, and long-term user engagement.

• Peer Leadership: Practice and promote high standards for technical rigor, code quality, and documentation, providing informal mentorship to peers across the Cloud Analytics organization.

Required Skills

• Proven Experience: 5+ years of hands-on experience in data science, decision science, or quantitative analytics, with a proven track record of delivering insights and models that influence product strategy.

• Agentic AI & Automation: Practical experience building agentic workflows, integrating LLMs, or automating complex data pipelines using modern AI frameworks. You actively leverage AI to build smarter, faster analytics systems.

• Technical Proficiency: Strong proficiency in statistical programming languages (Python or R) and modern data science tools, alongside advanced SQL skills for complex data extraction and feature engineering.

• Quantitative Foundation: Master’s degree (or Bachelor’s with equivalent practical experience) in a quantitative discipline (e.g., Computer Science, Engineering, Economics, Statistics, or Applied Mathematics).

• Communication & Collaboration: Excellent written and verbal communication skills, with a demonstrated ability to synthesize technical details for product and business partners.

• Ownership & Drive: A strong bias for action and personal accountability, comfortable navigating ambiguity and working independently in a dynamic, matrixed environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.