Excela Protect is looking for an energetic and career-motivated Dealership Support Specialist to join our growing team. As a dealer support associate (DSA) you will have the opportunity to use your clear communication style and problem-solving skills to build and maintain long lasting trusting relationships with our dealership partners. You will play a crucial role in building/maintaining the Excela Protect brand into one that evokes a feeling of deep satisfaction and brand loyalty through delivery of consistent world class service.
Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an energetic person who loves working with a team, it’s time to shift your career into gear with Excela Protect!
What we offer:
- Collaborative work environment and customer centric culture
- Compensation: $20.00/Hour
- Schedule: Mon-Friday (8am-6pm)
- Onsite position: 7301 Rivers Ave, North Charleston, SC 29406
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k
- Paid Vacation/Holidays
- Employee development through training and advancement opportunities
Who are we looking for?
- Customer Service driven individual
- Energetic & Career motivated individual
- Strong team player who thrives in a collaborative environment.
Qualifications:
- Strong amount of customer service experience (3-5 years preferred).
- Ability to cultivate relationships at all levels and foster a trusted business partner relationship with all stakeholders (internal & external).
- Ability to educate the customer/dealer on products and services.
- Exhibit strong follow-up and organizational skills, in both verbal and written communication.
Are you ready to work in a rewarding, high-energy environment? Come take the next step of your career with Excela Protect!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #T3
Skills Required
- Strong customer service experience
- Ability to cultivate relationships at all levels and build trusted business partner relationships with internal and external stakeholders
- Ability to educate customers and dealers on products and services
- Strong follow-up and organizational skills
- Strong verbal and written communication skills
- Three to five years of customer service experience
Hudson Automotive Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hudson Automotive Group and has not been reviewed or approved by Hudson Automotive Group.
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Strong & Reliable Incentives — Feedback suggests commission-based plans in sales can be very lucrative for top performers, with some calling the pay plan the best available. Certain well-run locations are portrayed as having solid pay structures that enable strong earnings outcomes.
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Healthcare Strength — Feedback suggests medical, dental, vision, and life coverage are available and, in some cases, described as great. Coverage typically begins after a waiting period, aligning with comprehensive offerings noted for multiple roles.
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Retirement Support — Feedback suggests a 401(k) with company matching is offered and, in some cases, praised as awesome. Access generally follows an eligibility period before matching begins.
Hudson Automotive Group Insights
What We Do
Hudson Automotive Group is a third-generation, family-owned and operated automotive retail organization specializing in the sale of new and pre-owned vehicles. As one of the largest dealership groups in the country, it operates over 68 locations across Alabama, Georgia, Louisiana, North Carolina, Ohio, South Carolina, and Tennessee, providing comprehensive automotive sales, service, and maintenance to its customers.
