RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We’re searching for a London-based Deal Desk Specialist to join our Finance Business Support team, so that we can streamline sales operations, strengthen data accuracy, and support evidence‑based financial planning across the organization. The Deal Desk Specialist will apply foundational financial concepts, maintain CRM data integrity, build dashboards, and support routine planning cycles to enhance operational efficiency and inform strategic decisions.
How You’ll Spend Your Time
- Establishing Deal Desk operations within the UK to enable consistent commercial execution
- Setting standard Deal Desk procedures in partnership with the UK-based Sales team to ensure clarity and operational efficiency
- Ensuring adherence to RLDatix’s global commercial standards while identifying regional nuances and defining appropriate business exceptions
- Acting as the Deal Desk representative for Europe, with particular emphasis on the UK market
- Assisting with Deal Desk inquiries by triaging requests and responding to basic commercial questions
- Providing timely, accurate responses to support efficient sales cycles
- Partnering with Legal and cross-functional stakeholders to drive forward contract negotiations
- Managing commercial processes across > Quote‑to‑Cash lifecycle > Renewals > Compliance with commercial policies > Drafting contract amendments and commercial terms
- Supporting deal processing in RLDatix’s CRM, ensuring accuracy and completeness
- Reviewing legally binding documents, including Master Services Agreements
- Completing additional tasks and projects as assigned by the Director, Global Deal Desk
What Kind of Things We’re Most Interested in You Having
- Experience supporting commercial operations, Deal Desk, Sales Ops, or contract processes
- Strong understanding of the quote-to-cash lifecycle
- Familiarity with CRM systems
- Ability to interpret commercial policies and apply them consistently
- Strong communication skills and confidence working cross-functionally
- Ability to commute to our London office 2–3 days a week
- Working collaboratively within a fast-paced, global environment
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [email protected].
Skills Required
- Experience supporting commercial operations, Deal Desk, Sales Ops, or contract processes
- Strong understanding of the quote-to-cash lifecycle
- Familiarity with CRM systems
- Ability to interpret and apply commercial policies consistently
- Strong communication skills and confidence working cross-functionally
- Ability to commute to London office 2-3 days a week
- Experience reviewing legally binding documents, including Master Services Agreements
- Ability to build dashboards and support routine financial planning cycles
- Working collaboratively within a fast-paced, global environment
RLDatix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RLDatix and has not been reviewed or approved by RLDatix.
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Affordable Benefits — Health coverage is often described as affordable, with HSA/FSA options and efforts to offset plan changes. Feedback suggests core medical, dental, and vision offerings deliver solid value.
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Leave & Time Off Breadth — Generous PTO and paid holidays are consistently highlighted, supporting work-life balance. Feedback suggests time-off policies are a clear strength alongside hybrid/remote flexibility.
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Retirement Support — A 401(k) with company matching is recognized as a meaningful component of total rewards. Feedback suggests retirement benefits are straightforward and dependable.
RLDatix Insights
What We Do
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: 🌎 Global reach, local impact — We serve over 10,000 organizations across 30+ countries. 💙 Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. 🤝 Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. 💡 Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.
