WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
- We are an inclusive company where you are encouraged to be yourself at work
You will oversee end-to-end DC operations in partnership with 3PLs, ensuring efficiency, compliance, and alignment with sales and sustainability goals. Drives performance through planning, stakeholder collaboration, and continuous improvement while fostering a culture of inclusion and accountability.
Strategic & Operational Leadership
•Define and achieve operational goals through effective planning, resource coordination, process monitoring, and risk management.
People Management & Team Development
•Lead, coach and develop the DC Management Team to retain a high-performing workforce.
•Drive employee engagement and foster a culture of inclusion and diversity.
Specialised Operations & Administration
•Support key project rollouts.
Coordination & Stakeholder Management
•Maintain continuous communication with 3PL to address daily operations and specific requirements.
•Collaborate with Regional Sales and Warehouse Operations to manage day-to-day requests and service needs, aligning 3PL operations with forecasted volumes and key sales activities.
Process & Workflow Optimisation
•Collaborate with 3PL partners to identify improvement opportunities to enhance performance and warehouse operations.
Performance Analysis & Decision Support
•Strategically plan and monitor performance of 3PL operations to ensure efficiency, service, cost-effectiveness, and sustainability.
Compliance, Risk & Governance
•Ensure daily adherence to product service standards in 3PL operations.
•Ensure warehouse operations is compliant with local laws and regulations.
Health, Safety & Sustainability
•Drive sustainability improvements and ensure timely, high-quality sustainability reporting in alignment with CO2 reduction goals.•Ensure 3PL adherence to employee safety, well-being and H&M group’s approach to Human Rights.
For complete role description please click here
Qualifications
•Deep expertise in running end to end DC operations in collaboration with 3PLs.
•Strong cross-functional collaboration with Sales, HR, Controlling, and Sustainability teams.
•Good knowledge of global standards of operating procedures, security and sustainability.
•Effective presentation and communication skills in varying forums with senior stakeholders, and internal/eternal partners.
•Strong problem solving skills with a solution-oriented approach.
•Foster a culture of diversity, trust, openness, and inclusion in an empathetic, proactive and positive manner.
Additional InformationThis is a full-time position, reporting to Sales & Warehouse Operations Manager & would be based in Thane, Mumbai.
Apply by sending in your CV in English as soon as possible, Due to data policies, we only accept applications through career page.
Skills Required
- Deep expertise in end-to-end distribution center operations in collaboration with 3PLs
- Strong cross-functional collaboration with Sales, HR, Controlling, and Sustainability teams
- Knowledge of global operating standards, security, and sustainability
- Effective presentation and communication skills with senior stakeholders and internal and external partners
- Strong problem-solving skills with a solution-oriented approach
- Ability to foster diversity, trust, openness, and inclusion
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
