Senior Technical Program Manager

Posted Yesterday
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Pune, Maharashtra, IND
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Drives governance and execution across Mastercard’s technology portfolio. The role plans and delivers complex projects, manages risks, dependencies, milestones, and roadblocks, and coordinates engineering, product, operations, and business teams. It establishes governance frameworks, improves delivery processes, maintains decision visibility, and develops dashboards, executive communications, and reporting to support leadership decision-making and accountability.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager
Overview:
Business & Market Insights (B&MI), at Mastercard, helps organizations turn data into actionable outcomes by providing intelligence, analytics, and consulting capabilities that enable businesses to run more effectively, optimize performance, and identify new growth opportunities. B&MI empowers customers to make informed decisions, improve efficiency and profitability, and accelerate innovation through data-driven insights, predictive analytics, and market intelligence
Role:
The Technical Program Manager (TPM), Program Governance drives execution excellence across B&MI's technology portfolio by establishing governance frameworks, delivering portfolio insights, and enabling data-driven decision making. This role partners with engineering, product, operations, and business leaders to ensure strategic initiatives are aligned, risks and dependencies are managed, and delivery outcomes are transparent and predictable.
All About You:• Plan, execute, and deliver projects from inception to completion • Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed• Manage and ensure the timely scoping, design, implementation, and release of complex features• Drive innovative improvements to team processes• Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution• Establish and maintain clarity and visibility of project decisions, expectations, and milestones Develop dashboards, executive communications, and reporting that support leadership decision-making.• Facilitate cross-functional alignment and accountability across engineering, product, operations, and business teams.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Plan, execute, and deliver projects from inception to completion
  • Partner across teams to identify and manage dependencies and risks
  • Manage the scoping, design, implementation, and release of complex features
  • Drive improvements to team processes
  • Identify roadblocks and execute contingency plans
  • Maintain visibility of project decisions, expectations, and milestones
  • Develop dashboards, executive communications, and reporting
  • Facilitate cross-functional alignment and accountability

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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