Associate Specialist, Implementation

Posted 2 Hours Ago
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Pune, Maharashtra, IND
Hybrid
Junior
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Owns customer-facing electronic payment processing implementations from planning through execution. Coordinates cross-functional Mastercard and customer teams, assesses and documents system impacts, defines project scope, drives implementation activities, and manages multiple projects concurrently. Requires payment transaction knowledge, IT systems understanding, customer communication skills, and the ability to work in a matrixed, changing technical environment on a non-negotiable night shift.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Specialist, Implementation
Overview• In a customer-facing environment, take ownership of a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.• Are you motivated to be a part of driving a world beyond cash?• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?• Are you able to cope with a fast changing and ambiguous environment?
Role• Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.• Assess and document customer needs and according implementation impacts on customers' and Mastercard's core and non-core processing systems and platforms.• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.• Handle multiple customer processing implementation projects in parallel
All About You• 1 to 2 years of experience in "Information Technology" system knowledge, with good understanding of network technology, applications, and project management.• Basic knowledge of payment transaction processing and industry business knowledge• Ability to interact well with the customer• Excellent verbal and written communication skills• Desire to learn independently• Ability to work in a matrixed organizations and cross functional teams• Ability to manage change in a technical work environment• Open to work for Night Shift - CST Timings (Non Negotiable)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • 1 to 2 years of experience in information technology system knowledge
  • Good understanding of network technology and applications
  • Understanding of project management
  • Basic knowledge of payment transaction processing
  • Basic industry business knowledge
  • Ability to interact well with customers
  • Excellent verbal and written communication skills
  • Ability to work independently and learn independently
  • Ability to work in matrixed organizations and cross-functional teams
  • Ability to manage change in a technical work environment
  • Availability for night shift CST timings

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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