Be an Early Applicant
We deliver end-to-end risk and compliance solutions through our software and domain expertise.
The Role
Maintain and support datacenter infrastructure including servers, networking, power and cooling. Troubleshoot hardware and network issues, perform installations, upgrades, decommissions, asset tracking, maintenance, and collaborate with IT teams and vendors. Ensure compliance, documentation, change management, and provide after-hours/emergency support.
Summary Generated by Built In
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
At DFIN, employees are encouraged to grow their skills and advance their careers while contributing their expertise. The Datacenter Service Owner plays a key role in maintaining and supporting the company's datacenter, ensuring all infrastructure (servers, networking, power, and cooling systems) operates efficiently and reliably.
This role involves hands-on technical support, troubleshooting issues, and maintaining an optimal environment for systems, while also identifying opportunities for improvement and driving enhancements across the datacenter. The position requires strong problem-solving, communication, and teamwork skills, as well as the ability to work under pressure and take ownership of issues from start to resolution.
Responsibilities:
Qualifications:
Preferred:
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from [email protected] . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via [email protected] (this email is for general TA questions and is not used for updates on your application status). #BI-Remote
Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
At DFIN, employees are encouraged to grow their skills and advance their careers while contributing their expertise. The Datacenter Service Owner plays a key role in maintaining and supporting the company's datacenter, ensuring all infrastructure (servers, networking, power, and cooling systems) operates efficiently and reliably.
This role involves hands-on technical support, troubleshooting issues, and maintaining an optimal environment for systems, while also identifying opportunities for improvement and driving enhancements across the datacenter. The position requires strong problem-solving, communication, and teamwork skills, as well as the ability to work under pressure and take ownership of issues from start to resolution.
Responsibilities:
- Monitor and maintain the health of datacenter systems (servers, power, cooling, environment)
- Troubleshoot and resolve server, network, and infrastructure issuesInstall, configure, upgrade, and decommission datacenter hardware
- Manage and track all datacenter assets and inventory
- Perform maintenance, diagnostics, and hardware replacements
- Collaborate with IT teams, engineers, and vendors to support operations
- Ensure compliance through audits, documentation, and change management processes
- Support improvements, planning, and emergency/after-hours datacenter needs
Qualifications:
- 3+ years of datacenter or IT infrastructure experience
- Bachelor's degree in IT, Computer Science, or related field
- Strong knowledge of servers, datacenter environments, and networking equipment
- Experience installing, maintaining, and troubleshooting hardware
- Strong problem-solving, technical support, and documentation skills
- Good communication and teamwork abilities
- Ability to stay current with evolving technologies
- Ability to perform physical tasks:
- Lift up to ~50 lbs occasionally
- Stand frequently
- Bend/reach as needed
Preferred:
- Certifications (CompTIA, CCNA/CCNP, etc.)
- Experience with Dell hardware
- Understanding of LAN/WAN and networking protocols
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from [email protected] . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via [email protected] (this email is for general TA questions and is not used for updates on your application status). #BI-Remote
Skills Required
- 3+ years of datacenter or IT infrastructure experience
- Bachelor's degree in IT, Computer Science, or related field
- Strong knowledge of servers, datacenter environments, and networking equipment
- Experience installing, maintaining, and troubleshooting hardware
- Strong problem-solving, technical support, and documentation skills
- Good communication and teamwork abilities
- Ability to stay current with evolving technologies
- Ability to perform physical tasks (lift up to ~50 lbs, stand frequently, bend/reach)
- Certifications (CompTIA, CCNA/CCNP, etc.)
- Experience with Dell hardware
- Understanding of LAN/WAN and networking protocols
What the Team is Saying
Stephen
Global Head of Engineering
DFIN Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off, holidays, sick leave, and paid parental leave are highlighted, with some roles using flexible or “unlimited” PTO. A “Fully Flex Work Arrangement” and remote options are also promoted as part of the package.
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Parental & Family Support — Paid parental leave for both parents and family supports such as adoption assistance and childcare are described across official and third‑party listings. Short‑term disability and return‑to‑work support further reinforce family coverage.
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Retirement Support — A 401(k) with company matching and tax‑advantaged accounts (FSA/HSA) are presented as core offerings. These elements indicate structured savings support as part of total rewards.
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The Company
What We Do
DFIN is a leading global risk and compliance solutions company. We provide domain expertise, software and data analytics for every stage of our clients’ business and investment lifecycles. Markets fluctuate, regulations evolve, technology advances, and through it all, DFIN delivers confidence with the right solutions in moments that matter.
Why Work With Us
DFIN is shaping global markets and is an environment where you can bring your whole self to work and do your best work every day. We are a values-based culture in which you can build a rewarding career.
Gallery
DFIN Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We operate in a fully flexible work environment. Our employees can continue to work remotely, our offices remain open and available for collaboration.
Typical time on-site:
Flexible
Chicago, IL
Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.
