DFIN
DFIN Offices
DFIN is headquartered in Chicago.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
We operate in a fully flexible work environment. Our employees can continue to work remotely, our offices remain open and available for collaboration.
Typical time on-site:
Flexible
U.S. Office Locations
Chicago
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Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.
Recently posted jobs
Fintech • Software
Serves as the primary client contact, coordinating project activities, timelines, deliverables, communications, and shift handovers. Documents client interactions, monitors quality and progress, identifies risks or delays, and escalates issues appropriately. The role requires strong multilingual communication, attention to detail, adaptability, and willingness to work overnight shifts, weekends, and public holidays in a fast-paced service environment.
Fintech • Software
Supports a portfolio of clients through proactive communication, issue resolution, onboarding, adoption campaigns, renewals, training coordination, and self-service enablement. Maintains CRM records, monitors client engagement and utilization, identifies retention or growth risks, and collaborates with internal teams to deliver consistent service. The role follows established playbooks while supporting high-volume client portfolios and peak-season financial reporting and proxy services.
Fintech • Software
Supports a portfolio of clients through proactive communication, issue resolution, onboarding, adoption campaigns, renewal preparation, training coordination, and self-service enablement. Monitors client engagement and utilization to identify retention risks and growth opportunities, maintains accurate CRM records, and collaborates with internal teams to deliver consistent service. The role supports high-volume client portfolios and seasonal financial reporting and proxy deadlines.
