JOB RESPONSIBILITIES
- Manage and support enterprise database platforms to ensure stability, availability, performance, security, and resiliency.
- Perform and oversee database installation, configuration, upgrade, patching, backup and recovery, migration, capacity planning, and lifecycle management activities.
- Support high availability, replication, and disaster recovery solutions and ensure operational readiness through regular validation and controlled testing.
- Investigate and resolve database incidents, performance issues, locking/contention events, and service degradation, and drive root cause analysis and remediation.
- Partner with application teams, infrastructure teams, information security, and vendors on solution design, production readiness, controlled implementation, and operational support.
- Establish and maintain operational procedures, standards, access controls, backup policies, recovery documentation, and platform governance artifacts.
- Support database security hardening, audit readiness, access review, and compliance remediation activities.
- Provide secondary support across server and storage-related matters where coordination with broader infrastructure teams is required.
- Monitor platform performance and service indicators, identify risks and control gaps, and drive continuous improvement initiatives.
- Participate in project delivery, platform upgrades, technology refresh, migration, and environment optimization efforts.
- Engage with regional and global technology teams to ensure local database services remain aligned with enterprise standards and strategic direction.
- Support internal audit, regulatory review, risk assessments, and vendor governance activities as required.
REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Solid experience in enterprise database administration, engineering, or production support within a controlled environment.
- Strong hands-on experience with Oracle database platforms is required, including installation, administration, backup and recovery, performance tuning, upgrade and migration, and production support in enterprise environments; familiarity with other mainstream international database platforms such as Microsoft SQL Server, MySQL, and PostgreSQL is a plus.
- Experience in backup and recovery, performance tuning, upgrade and migration, access control, and incident resolution.
- Familiarity with high availability, replication, disaster recovery, and resilience testing practices for database platforms.
- Good understanding of the interaction between database, operating system, server, storage, and infrastructure layers.
- Strong SQL capability and ability to analyze database performance and operational behavior.
- Experience working within formal operational and control frameworks, including change, release, incident, and problem management.
- Strong documentation, communication, stakeholder management, and problem-solving skills.
- Ability to support production issues, controlled changes, maintenance windows, and recovery activities as required.
PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
- Experience in asset management, fund management, securities, banking, or other regulated financial institutions.
- Familiarity with enterprise database technologies and features such as Oracle RAC, Data Guard, ASM, SQL Server Always On, or equivalent.
- Experience with enterprise backup, monitoring, and performance diagnostic tools.
- Working knowledge of server, virtualization, and storage platforms as secondary coverage.
- Exposure to automation and scripting using Shell, Python, PowerShell, or equivalent tools.
- Familiarity with audit, compliance, control documentation, and regulated technology operations.
- Relevant certifications such as Oracle, Microsoft, PostgreSQL, MySQL, or ITIL are a plus.
- For Vice President level candidates, demonstrated strength in governance, stakeholder engagement, and cross-functional delivery leadership is preferred.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering or related discipline
- Solid experience in enterprise database administration, engineering, or production support in a controlled environment
- Strong hands-on experience with Oracle database platforms (installation, administration, backup/recovery, performance tuning, upgrade, migration, production support)
- Experience in backup and recovery, performance tuning, upgrade and migration, access control, and incident resolution
- Familiarity with high availability, replication, disaster recovery, and resilience testing practices
- Good understanding of database interaction with operating system, server, storage, and infrastructure layers
- Strong SQL capability and ability to analyze database performance and operational behavior
- Experience working within formal operational and control frameworks (change, release, incident, problem management)
- Strong documentation, communication, stakeholder management, and problem-solving skills
- Ability to support production issues, controlled changes, maintenance windows, and recovery activities
- Experience in asset management, fund management, securities, banking, or other regulated financial institutions
- Familiarity with enterprise database features such as Oracle RAC, Data Guard, ASM, SQL Server Always On
- Experience with enterprise backup, monitoring, and performance diagnostic tools
- Working knowledge of server, virtualization, and storage platforms as secondary coverage
- Exposure to automation and scripting using Shell, Python, PowerShell or equivalent
- Familiarity with audit, compliance, control documentation, and regulated technology operations
- Relevant certifications such as Oracle, Microsoft, PostgreSQL, MySQL, or ITIL
- Demonstrated governance, stakeholder engagement, and cross-functional delivery leadership (for Vice President level)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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