Data360 & Agentforce Architects

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
The Data Cloud and Agentforce Solutions Architect is a key member of the pre-sales organisation in Switzerland. In this hands-on technical role, you will support complex sales cycles by helping customers understand how next-generation Salesforce capabilities integrate into their existing architecture — designing and delivering working Proofs of Concept (POC) and hackathons that bring the vision of AI-driven, unified data to life.
We are looking for a Solutions Architect who combines deep technical expertise in artificial intelligence (AI), data platforms, and system integration with the ability to engage credibly with senior technical stakeholders including Chief Information Officers (CIOs) and Chief Technology Officers (CTOs).
What You'll Actually Be Doing
 

• Design and deliver hands-on POCs and technical demonstrations that showcase the viability of Agentforce and Data Cloud to technical stakeholders across the sales cycle.

• Act as a trusted advisor to senior technical leaders, covering data strategy, AI capabilities, and Salesforce platform architecture.

• Assess and define technical customer requirements, with a focus on AI readiness, data unification, and operational data utilisation.

• Mentor pre-sales colleagues on the technical intricacies of Data Cloud and Agentforce, and act as a thought leader on generative AI, data strategy, and hyper-automation.

You're Our Person If...
 

• You have a proven track record of running successful technical POCs for complex AI or data solutions, with deep expertise in machine learning (ML), advanced data platforms, or cloud architecture (Software as a Service (SaaS), Platform as a Service (PaaS), data integration patterns).

• You have a strong foundation in data architecture principles including Extract, Transform, Load (ETL)/Extract, Load, Transform (ELT), data modeling, governance, and quality.

• You have experience in a solution engineering or technical architecture role, with the ability to translate complex technical concepts into clear business value.

• You are fluent in English and German or French (spoken and written).

Even Better If...
 

• You have direct experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or Service Cloud.

• You have experience with Large Language Models (LLMs), generative AI architectures, or data privacy and compliance requirements.

• You hold a Salesforce Certified Architect credential or relevant cloud certifications (AWS, Azure, or Google Cloud Platform (GCP)).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.