Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Job DescriptionWhat You'll Do
This is a customer service focus, high level of work performance, standards and ethical values. A desire to contribute to the long-term strategy of service quality within the company. Join our exciting team as you step into the world of data where you can learn and expand your skills while directly witnessing how your work creates real value from providing insights to clients to helping sales win and maintain clients.
- Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
- Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
- You will act as a pivot point between sales and I.T. where more complex automated delivery solutions are required.
- You will need to manage and priorities work on a daily basis in order to manage customers' expectations and the efficiency of the subject to demands of workflow.
- Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using your technical skills (SQL, SAS, R and/or Python)
Qualifications
What We're Looking For
- 1+ years of experience in a related field
- Tertiary qualification, i.e. Business / Mathematics / Science / Engineering / IT tertiary degree.
- Well versed in Microsoft Office skills (Access, Excel, Word, PowerPoint)
- Highly Proficient in SQL
- Basic skills in SAS, Python and/or R Languages
Benefits/Perks:
- Work Arrangement: Hybrid. You will combine in-office and remote work, with regular attendance required at the office. (The updated version)
- Experian is an equal opportunities employer
#LI-Hybrid
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- 1+ years of experience in a related field
- Tertiary qualification (Business, Mathematics, Science, Engineering, or IT)
- Well versed in Microsoft Office (Access, Excel, Word, PowerPoint)
- Highly proficient in SQL
- Basic skills in SAS, Python and/or R
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
