Jobs at Experian

Serve as the post-sale owner for key A/NZ clients: build relationships, create strategic success plans, drive product adoption and expansion, manage health and renewal risk, present executive business reviews, and coordinate cross-functional teams to ensure retention and growth.

Lead and grow Experian's enterprise Financial Services accounts in Sydney/Melbourne. Drive revenue through strategic upselling, identify new opportunities, align solutions to client objectives, and act as a trusted advisor while collaborating with cross-functional teams to deliver tailored Decisioning, credit, open banking and fraud solutions.

Post-sale client-facing role owning relationships, strategic success planning, adoption and expansion of Experian GTM solutions. Drive retention, identify expansion signals, manage client health and renewals, and coordinate cross-functional teams to deliver outcomes.

Lead and grow enterprise Financial Services accounts, drive revenue through strategic upselling and new business, align Experian solutions to client needs, act as trusted advisor, collaborate cross-functionally, and deliver exceptional client outcomes.

Lead teams building LLM-based conversational platforms and MCP servers, define platform SDKs and patterns, partner with Cloud/IaC and AWS for scalable deployments, drive AI-driven engineering practices, implement LLM testing/evaluation and observability, enable domain teams via tooling and documentation, and ensure security, reliability and compliance of conversational systems.

Lead design and implementation of AI-powered data engineering solutions: build automated ingestion, transformation, orchestration, validation, and ML-integrated pipelines. Own production systems, troubleshoot incidents, conduct testing and reviews, produce documentation, and ensure security, observability, and cross-team collaboration to deliver scalable data products.

Provide comprehensive administrative support including calendar and travel management, bilingual correspondence, document and records organization, office operations and vendor coordination, basic financial administration (invoicing, expense tracking), report and presentation preparation, and cross-department stakeholder coordination while ensuring policy compliance.

Work with stakeholders to identify, scope, and validate AI and automation use cases; build and manage a pipeline; define MVPs and success criteria; develop rapid prototypes and MVPs using low-code/no-code tools; assess feasibility of AI vs traditional approaches; run experiments and communicate recommendations, risks, and trade-offs.

The Director of Credit & Platform leads strategy, manages P&L, integrates platforms, drives AI initiatives, and builds a high-performance team.

Lead demand-generation and go-to-market strategy for DACH. Own multi-channel campaign planning, execution and optimization, MarTech (Eloqua/Salesforce) use, lead quality, agency management, market analysis, event planning, and coach one direct report to drive revenue impact.

Provide technical leadership across engineering domains, define architecture and technical strategy, ensure secure, scalable cloud-native microservices, drive DevOps/CI-CD and observability practices, mentor engineers, enforce compliance, and collaborate with stakeholders to deliver high-quality, resilient platform solutions.

Own and execute a holistic B2B demand-generation strategy for the DACH region, manage multi-channel campaigns, optimize lead quality and funnel metrics, collaborate with sales and product, run MarTech (Salesforce, Eloqua), manage agencies and events, and lead and coach one direct report.

Design, document, and optimise global HR processes and employee journeys. Use ServiceNow to build end-to-end HR workflows, lead standardisation projects, and maintain SOPs, process maps, governance, and controls. Partner with HR, Risk, Compliance, and Technology to deliver automation and transformation initiatives that improve employee and operational outcomes.

Lead optimisation and experimentation for Identity Plus: design, run and analyse A/B tests, prioritise eCommerce testing backlog, identify upsell/cross-sell and churn-reduction opportunities, and collaborate with Product, Analytics, UX and Engineering to drive commercial growth and improved customer experience.

Coordinate and support delivery of Social Impact programmes across UK & Ireland. Maintain volunteering opportunities and the Benevity platform, engage partners, support events and the Champions network, manage public sector bids and product donation activities, and handle operational processes like inboxes, RSQs, payments, forecasting, and documentation.

Lead risk-based control testing across global operational and IT risks. Manage testing teams, engage senior stakeholders, identify control weaknesses, present insights to leadership, and drive improvements using data analytics and continuous assurance.

Lead Employee Relations for defined UK&I business areas on a 14-month fixed-term basis. Advise on employment law, manage complex ER cases, drive restructures, TUPE and redundancy projects, coach managers and ER consultants, liaise with ACAS and People Forum, develop ER policy, manage DSARs, and identify process improvement opportunities.

Conduct generative and evaluative user research for product teams, using methods like usability testing, interviews, card sorts and concept testing. Synthesize insights to influence product decisions, measure impact, champion customer voice, and improve research practices across domains.

Provide high-level support to the Managing Director and a direct report including complex diary and inbox management, travel coordination, stakeholder gatekeeping, preparing executive materials, tracking projects and deliverables, supporting governance and global events, handling confidential information, and enabling cross-region collaboration.

Provide proactive regulatory guidance and challenge to Credit and Verifications teams, manage regulatory risks and remediation, advise on projects and product development, design and enhance compliance controls and frameworks, and assess and implement regulatory change.