Our opportunity
We are hiring a Data Scientist I for our Trust and Safety team. You will help us detect and reduce harmful behavior on the platform, focusing on detecting fraudulent or abusive activities. Partner with Product, Engineering, Operations, and Business stakeholders to turn data into models, dashboards, and clear recommendations that protect customers and the company.
In this role you will move work through the full data science path: framing the problem, pulling and checking data, building features and models, measuring performance in realistic terms, and explaining what we learned and what we should do next.
Responsibilities
Gather, prioritize, and prepare data from multiple sources with attention to quality, definitions, and limitations to deliver scalable, data-driven solutions that improve customer trust, operational efficiency, and business outcomes.
Run exploratory analysis with statistics and visuals to find patterns, segments, and signals relevant to risk and policy decisions.
Engineer and select features (create, transform, validate) to improve model quality and stability over time.
Use statistical methods (for example descriptive stats, comparisons, and hypothesis-style checks where appropriate) to describe distributions, relationships, and uncertainty.
Choose and implement machine learning approaches suited to the problem (for example classification, ranking, clustering) given data volume and constraints.
Evaluate models with metrics that match the business goal (for example precision/recall tradeoffs, calibration, segment performance) and iterate on the model and data pipeline.
Interpret outputs, surface key drivers and caveats, and present results so both technical and non-technical partners can act on them.
Build clear charts and narratives for reviews, documentation, and operational readouts.
Partner with product, engineering, and operations to turn questions into scoped analyses and shipped solutions.
Qualifications
Bachelor's degree in data science, Statistics, Computer Science, or a closely related field.
1+ years of experience in a data science or equivalent analytics role with examples of end-to-end work.
Strong programming in Python, including data manipulation and ML libraries.
Solid SQL and experience working with relational or warehouse-style data.
Grounding in statistics and machine learning; comfort explaining model behavior and limitations with a specific focus on rare event detection and handling highly imbalanced datasets.
Strong written and verbal communication; able to simplify technical work without hiding important tradeoffs.
Nice to have
Experience with a major cloud platform (AWS, Azure, GCP) or Snowflake.
Familiarity with AWS data and ML services (for example Glue, SageMaker, Athena, Redshift).
Experience with visualization or lightweight apps (for example Tableau, Streamlit) or analyst workflows that include structured querying.
Background in retail, e-commerce, payments, fraud and risk domains.
The base salary range for this role is $97,500 - $160,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in data science, Statistics, Computer Science, or a closely related field
- 1+ years of experience in data science or an equivalent analytics role, including end-to-end work
- Strong programming skills in Python, including data manipulation and machine learning libraries
- Solid SQL skills and experience with relational or warehouse-style data
- Grounding in statistics and machine learning
- Experience explaining model behavior and limitations, particularly for rare-event detection and highly imbalanced datasets
- Strong written and verbal communication skills
- Experience with a major cloud platform or Snowflake
- Familiarity with AWS Glue, SageMaker, Athena, or Redshift
- Experience with Tableau, Streamlit, or analyst workflows involving structured querying
- Background in retail, e-commerce, payments, fraud, or risk domains
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.



















