Data Enrichment Specialist - Nearshore

About the Role
Join us at NinjaOne as a Data Enrichment Specialist supporting our marketing revenue team and our sales development representatives (SDR's), by providing updated and clean customer profile data for existing and potential new customers. You will help map our customers' needs accurately so that we best serve them with relevant content and marketing experiences across our unique sales channels. Using your data analysis and research expertise to provide our teams with quality datasets, using tools such as our CRM and external information resources. Your contribution is impacting more targeted marketing efforts, an improved customer experience, and to maximize customer nurturing. Deepening and creating sales success at the top of the funnel and impacting increase revue for NinjaOne.
Location- Ecuador, Brazil, Columbia, or Mexico
What You'll be Doing

• Data Enrichment- to create more targeted marketing efforts, you will use your verification and research skills to add customer data daily. Using 3rd party research tools to provide client contact information, industry, company size, market segment, and other personalized content needs. You will have a weekly target of contacts for enrichment to measure your success.
• Data Cleansing- you willdaily review and correct client contact data, manually on an Excel spreadsheet. Providing clean digestible records before ingested into our Salesforce CRM. Data to be cleansed will include customer location (country, state, city, and street addresses) and customer contact data (such as name, title, phone number, and email address).
• Other Duties as assigned- to support customer-centric data enrichment objectives.

About You

• Associate degree in general business or other data analysis field will make you a standout candidate but is not required.
• Experience compiling data from multiple resources, to improve accuracy of a database.
• Strong organizational skills supporting client details and accuracy for our CRM.
• Intermediate Excel skills and experience are required.
• Experience with data validation software, for cleaning and compiling large data sets, such as LinkedIn, Zoom Info and Neverbounce.
• Willingness and ability to learn new technology.
• Inquisitive research aptitude, as this role will require a strong level of investigative work.

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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