Jobs at NinjaOne

Leads and grows a distributed software engineering team responsible for developing and maintaining NinjaOne SaaS products. Provides technical direction, participates in architecture, code reviews, integrations, and deployments, and partners with product, platform, and project management teams. Oversees engineering operations, team mentoring, software quality, continuous improvement, and successful product delivery across UI, mobile, server, and agent systems.

Identifies and researches enterprise prospects, develops outbound strategies, qualifies inbound leads, schedules meetings for Enterprise Account Executives, and pursues cross-sell opportunities. Supports trade shows and events, follows up on leads, and helps build pipeline. The role requires strong communication, organization, prospecting, technical aptitude, CRM and sales engagement platform experience, and the ability to work in a quota-driven hybrid environment.

Own global sales incentive plan administration and continuous improvement, ensuring accurate performance-to-payout calculations. Resolve commission inquiries, produce reporting and insights, manage UAT for plan changes, maintain system hierarchies and eligibility, and collaborate with Sales Operations, HR, and Payroll on employee changes. The role requires expertise in commission calculations, Spiff, Salesforce, advanced Excel, data analysis, plan design, and stakeholder communication.

Conduct full-cycle recruiting for Go-To-Market and other business teams in a high-volume environment. Source candidates, build talent pipelines, partner with hiring managers, conduct interviews, coordinate interview processes, negotiate offers, and improve scalable recruiting processes. The role requires strong communication, candidate advising, stakeholder collaboration, and fluency in German and English.

Manages a portfolio of existing LATAM customer accounts, serving as the primary contact and customer advocate. Builds relationships, drives product adoption, identifies cross-sell and upsell opportunities, negotiates contracts, and maintains customer satisfaction. Uses Salesforce to document activities, manage leads, and forecast opportunities. Requires strong consultative communication, sales performance, IT knowledge, and Portuguese language skills. The role is hybrid in Tampa or Austin.

Own the worldwide IIT segment marketing strategy for a B2B SaaS company. Translate business priorities, market dynamics, customer insights, and competitive intelligence into marketing direction, messaging, campaigns, and go-to-market priorities. Align product marketing, campaigns, field marketing, events, ABM, demand generation, digital, communications, regional teams, and sales without direct authority. Analyze performance, win/loss data, and conversion metrics to identify opportunities, guide investment, and improve repeatable GTM plays.

Own the full enterprise sales cycle across Texas State, Local, and Education markets. Generate and expand public-sector accounts, develop SLED go-to-market strategies, navigate procurement agreements and RFPs, build executive relationships, manage strategic opportunities, forecast pipeline performance in Salesforce, and collaborate with SDR, marketing, channel, legal, compliance, lobbying, and government affairs teams. Represent NinjaOne at regional events and conferences.

Conduct bilingual English and Spanish product demonstrations for LATAM prospects, manage early-stage sales cycles, understand customer needs, overcome objections, build business cases, support revenue closure, maintain CRM and revenue reports, and represent NinjaOne at trade events and client meetings.

Lead development of scalable Java software applications and high-availability services. Design architectures, solve complex system challenges, improve performance and scalability, and maintain quality standards. Collaborate cross-functionally, mentor junior engineers, own technical initiatives, address support-driven issues, and implement robust testing practices for mission-critical IT operations products.

Design, develop, and enhance scalable Java software for NinjaOne’s IT Operations platform. Lead architectural decisions, build high-availability services, address scalability and technical debt, improve quality practices, collaborate across teams, mentor engineers, and own technical initiatives supporting millions of endpoints and servers.

Lead development of scalable Java applications and high-availability services. Design system architecture, solve complex scalability challenges, improve quality, mentor engineers, collaborate cross-functionally, and own technical initiatives supporting a global IT operations platform.

Generates and qualifies leads across APAC through cold calls, email, and social outreach, scheduling product demos for Account Executives. Maintains lead data and activity records in Salesforce, meets prospecting quotas and KPIs, communicates NinjaOne’s value proposition, handles objections, and tracks market and competitive activity.

Leads and develops a team of Account Managers responsible for strategic customer relationships, retention, renewals, expansion, and customer satisfaction. Establishes KPIs, manages performance, analyzes product usage and feedback, oversees escalations, and drives cross-functional initiatives. Uses Salesforce to track activities, forecast opportunities, report performance, and improve account management processes. Builds executive-level customer relationships and advocates for customer needs across the organization.

Manage daily office operations, including supplies, snacks, facilities requests, front-desk and visitor support, building access, correspondence, errands, and office events. The role requires dependable organization, strong communication, customer-facing skills, and proficiency with Microsoft Office, Slack, and Zoom. This is an on-site position in Tampa, Florida, Monday through Friday, with event coverage as needed.

Drive new business and expansion revenue across enterprise accounts by managing the full sales cycle, from prospecting and discovery through negotiation and close. Build multimillion-dollar pipelines, develop executive relationships, deliver presentations and demonstrations, manage territory strategies, forecast revenue in Salesforce, and close cross-sell and upsell opportunities. The role requires extensive B2B SaaS sales experience, enterprise quota achievement, and expertise in IT operations or related technology solutions.

Own post-sales success for EMEA resellers, VARs, and distributors across the DACH region. Manage onboarding, enablement, partner health, QBRs, adoption, retention, and expansion opportunities. Train partners, support repeatable sales motions, coordinate distributor enablement, maintain Salesforce records, and share partner insights internally. The role requires fluent German and English, strong channel expertise, commercial judgment, data-driven portfolio management, and regular travel across DACH.

Own complex cloud infrastructure and migration programs, including multi-cloud environment setup and production workload migrations. Coordinate Engineering, SRE, DevOps, Security, QA, Product, and leadership teams; manage dependencies, risks, cutovers, rollback plans, metrics, compliance, and stakeholder communications. The role requires hands-on experience leading production SaaS cloud migrations, strong hyperscaler knowledge, release engineering familiarity, and excellent program management skills.

Provide technical support through customer calls and email, troubleshoot Windows and other operating systems, prioritize and resolve customer issues, collaborate with Engineering and Product teams, create knowledge base content, and deliver product training to internal and partner teams.

Researches and qualifies prospective clients through cold calls, email, and social outreach; educates prospects and schedules demos for Account Executives. Maintains lead data and activity records in Salesforce, meets outreach quotas and KPIs, tracks market and competitive activity, and communicates the value of NinjaOne’s IT management software. Requires strong communication, organization, resilience, analytical listening, and consultative prospecting skills in a quota-driven environment.

Automates browser-based workflows with Selenium, PowerShell, and Python; extracts and transforms data; supports AWS provisioning through Ansible; performs SQL queries and reporting; identifies workflow automation opportunities; troubleshoots scripts and data processes; and documents processes for long-term maintenance.