Jobs at NinjaOne

Develops Federal Government enterprise pipeline through outbound prospecting, partner and reseller engagement, cross-selling, event participation, and renewal or RFP research. The role collaborates with Federal account executives and channel leaders, conducts onsite partner visits, follows up on event leads, supports sales enablement, and builds relationships with Federal technology buyers and partners. This Virginia-based remote position requires regular travel to Federal partner offices and events around Washington, D.C.

Drive enterprise revenue through full-cycle sales, including territory planning, prospecting, consultative selling, negotiation, forecasting, and closing. Manage complex, multi-stakeholder deals with senior IT decision-makers, maintain pipeline health, navigate procurement, and align NinjaOne’s IT operations solutions to customer objectives. Collaborate with sales engineering, customer success, marketing, channel, and SDR teams while meeting or exceeding quota.

Provide pre- and post-sales technical expertise for the NinjaOne platform. Advise partners on implementation, solve technical use cases, answer advanced product questions, train sales teams and partners, support product feedback, and promote NinjaOne solutions. The role requires technical IT sales experience, strong communication, English and Italian proficiency, and the ability to explain complex concepts clearly.

Research and contact prospective clients across APAC through cold calls, email, and social networking. Qualify leads, schedule demos for Account Executives, maintain accurate Salesforce records, track opportunities, meet activity quotas, and communicate NinjaOne’s IT management software value proposition. The role requires strong communication, organization, resilience, consultative prospecting skills, and eagerness to learn in a quota-driven environment.

The Solutions Engineer explains NinjaOne’s technical and functional capabilities to prospects, customers, and partners. Responsibilities include supporting pre- and post-sales activities, advising on product implementation, solving technical use cases, answering advanced questions, training sales teams and partners, and providing product feedback. The role requires technical sales experience with IT products, fluency in English and German, strong communication skills, and the ability to simplify complex technical concepts.

Manage a portfolio of strategic customers in Spanish and English, serving as a trusted advisor and primary contact. Drive onboarding, product adoption, retention, upselling, and cross-selling by analyzing usage data and guiding customers toward improvements. Build relationships across customer organizations, document activities and forecast opportunities in Salesforce, resolve escalations, and collaborate with Sales, Marketing, Support, Product, and Professional Services.

Manage a portfolio of strategic customers, serving as a trusted advisor and primary contact. Drive onboarding, product adoption, retention, cross-sell, and upsell opportunities. Analyze usage data, reduce churn, document customer activities and forecasts in Salesforce, resolve escalations, and collaborate with Sales, Marketing, Support, Product, and Professional Services.

Provides technical support to customers through calls and email, troubleshooting Windows and other operating systems, prioritizing tickets, and resolving product issues. Collaborates with Engineering, QA, Product Management, and Customer Success to improve resolutions. Creates knowledge base content, shares workarounds, and delivers product training to internal and partner teams. Requires fluent Italian and English, strong communication skills, and at least two years of customer support experience.

Provides technical support to customers through calls and email, troubleshoots Windows and other operating systems, prioritizes and resolves tickets, and collaborates with Engineering, QA, Product Management, and Customer Success. The role also creates training materials, shares solutions with partner teams, develops knowledge base articles, and delivers product or technology training. Fluency in Polish and English and at least two years of customer support experience are required.

Design and develop scalable C++ software for endpoint state and control across Windows, macOS, and potentially Linux. Build reliable, multi-process systems that enforce endpoint behavior, manage local state, support IPC, and operate across millions of devices. Responsibilities include implementing features, improving platform performance, writing design documents, defining architecture and IPC contracts, and making technical decisions in an evolving, sparsely documented environment.

Lead and develop a team of Account Managers responsible for strategic customer relationships, retention, renewals, cross-sell and upsell growth. Establish KPIs, oversee key accounts, analyze usage and feedback, improve product adoption, resolve escalations, and collaborate cross-functionally. Use Salesforce to track activities, forecast opportunities, report performance, and standardize scalable account management processes.

Develop high-performance, accessible, responsive user interfaces using React and Storybook. Collaborate with designers, product owners, and engineers to build reusable design-system components, write secure maintainable code, participate in code reviews, lead cross-team initiatives, document processes, and improve systems through refactoring and testing.

Manage a portfolio of past-due and renewing B2B SaaS accounts across collections and renewals. Drive payment recovery, resolve billing disputes, identify churn risks, protect subscription revenue, and lead customer conversations. Collaborate with Finance, Sales, and Customer Success while tracking portfolio KPIs, maintaining Salesforce records, and improving collections and renewal processes.

Leads AI and transformation initiatives across global Marketing Operations, including predictive scoring models, agentic workflows, intelligent automation, governance, and responsible AI adoption. The role combines hands-on model and automation delivery with strategy, process redesign, change management, training, stakeholder engagement, and feature governance. It also manages a small team and partners with Data & AI, Campaign Operations, and Technology Strategy teams.

Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Build scalable technical assets, playbooks, labs, and processes while partnering with account executives, product, training, and customer success teams. Represent the company at customer engagements and industry events, support RFPs and RFIs, influence product direction, and help establish the enterprise solutions engineering function.

Leads architecture and technical direction for scalable, high-availability software services. Owns complex, multi-team initiatives, makes autonomous technical decisions, partners cross-functionally, mentors engineers, establishes standards, and advocates for quality. The role develops mission-critical systems supporting millions of endpoints and requires deep Java expertise, scalable system design, API development, relational databases, and strong testing practices.

Demonstrates NinjaOne’s platform to English- and Spanish-speaking LATAM prospects, manages early sales-cycle engagement, identifies customer needs, builds business cases, maintains CRM and revenue records, supports closing opportunities, and represents the company at trade events and client meetings.

Demo the NinjaOne platform to LATAM prospects, uncover customer needs, present tailored solutions, overcome objections, support sales cycles, build business cases, maintain CRM and revenue reports, and help close new business. The role requires professional fluency in English and Portuguese, consultative selling skills, technical presentation ability, and experience with Salesforce or a similar CRM. The position is hybrid in Tampa, Florida and is not eligible for visa sponsorship.

Provides technical pre-sales and post-sales support for NinjaOne customers in the LATAM region. Delivers product presentations, supports implementation, troubleshoots Windows environments, responds to tickets, partners with sales and account management, and collaborates with engineering and product teams to resolve issues. Requires English plus Spanish or Portuguese fluency and a hybrid schedule in Austin or Tampa.

Research potential clients, engage and educate German-speaking prospects, qualify leads, and conduct outbound sales calls. Maintain accurate contact and opportunity information in Salesforce, document activities, forecast opportunities, overcome objections, and meet call targets. The role requires fluent German and English, strong communication, organization, follow-up, technology proficiency, multitasking, and independent prioritization in an international Berlin-based sales environment.