Data Analytics Analyst

Job Description

Job Purpose

This position is responsible for the delivery of reporting and analytics, providing qualitative and quantitative analysis of large and varied data sets. The position reports to the Director of Data Analytics and will support analyzing complex business problems and issues using data from internal and external sources.

Essential Functions

• Work with key marketing and product management members on complex business problems that require in-depth analysis and recommendations around the product lifecycle; this will include product launches, pricing, and acquisition/retention data analysis
• Provide ad-hoc analytics support and activities in a collaborative work environment
• Leverage data mining and predictive modeling tools to provide actionable recommendations and solve business/operational problems
• Develop predictive models (i.e. linear and non-linear regression, cluster, association, decision trees, neural networks, etc.) that are relevant and actionable
• Produce models incorporating multiple data sources into reports and recommendations which enable decision making
• Utilize statistical and data visualization tools to develop innovative approaches to complex business problems
• Participate in the identification and standardization of key business processes, design of analytical approaches, and development of tools that benefit analysis and reporting
• Support financial modeling and business case development (i.e. EBITDA, NPV, etc.)

Education

• Four years of College resulting in a Bachelor's Degree or equivalent with a concentration in Statistics, Finance, and/or Analytics is required
• MBA preferred

Experience

• 3-5 years of work experience
• Experience supporting marketing and/or product management teams with new product launches, defining market opportunities, acquisition/retention campaigns, competitive intelligence, and pricing strategies is preferred
• Extensive experience with Excel (i.e. PowerPivot/PowerView), R, SQL, and/or Tableau is required
• Experience working with large amounts of data from various data sources
• Telecommunications industry experience preferred, but not required
• Demonstrated ability to analyze, understand and communicate complex issues and trends
• Experience with visualization and story-telling

Special Knowledge, Skills, and Abilities

• Ability to work effectively across internal functional areas in situations where clear parameters may not exist
• Excellent written and verbal communication skills accompanied by excellent consultative skills
• Ability to complete projects and achieve results in an ambiguous work environment
• Excellent planning and organizational skills
• Requires strong negotiating and consensus-building abilities
• Analytic modeling and related application experience is required

Supervisory Responsibilities

No supervisory responsibilities at this time

About Us

Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Additional Information

We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses