Jobs at altafiber(Formerly Cincinnati Bell)

Leads digital technology strategy, application delivery, systems and infrastructure reliability, vendor relationships, budgets, programs, and operational improvement. Partners with business teams to deliver customer-focused technology solutions, manages IT personnel, and ensures secure, reliable, cost-effective services aligned with company objectives.

Represents altafiber in retail stores and through outbound calls, providing customer service, needs assessment, consultative sales, and smart home solutions. The role manages sales orders, POS operations, inventory, returns, customer follow-up, promotional offers, and multiple ordering systems while meeting sales and service goals. It also requires strong product knowledge, problem-solving, teamwork, and occasional work at the corporate office.

Generate and close B2B sales through outbound calling, face-to-face meetings, and door-to-door prospecting. Build sales plans to expand fiber adoption, increase customer spending, and grow revenue. Manage the sales funnel, report pipeline progress, communicate consultative value propositions, and collaborate with Solutions Engineers to design customer solutions.

Manages digital experience projects across websites, shopping carts, mobile and desktop platforms, and self-service applications. Establishes requirements, creates and executes UAT plans, supports digital roadmap development, resolves production user experience issues with IT, and collaborates cross-functionally on wireframes, user flows, and experience enhancements. The role requires strong organization, analytical, communication, problem-solving, and project management skills.