Data Analyst, Customer Data Solutions
The Opportunity
Join the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. As a Data Analyst, you will help shape the next generation of analytics at Workhuman—moving beyond manual data requests and traditional reporting toward intelligent, self-service, and conversational experiences for our internal stakeholders and customers.
You will start by becoming an expert in how we deliver customer data today, using that knowledge to automate manual workflows and turn recurring needs into scalable capabilities. From there, you will help build data models, data products, and AI-assisted experiences that fundamentally change how people discover, explore, and act on data.
The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will dive deep into our customer data, build production-grade analytical solutions, and actively experiment with emerging technologies. We are looking for someone excited not just to make analytics faster, but to rethink how analytics is experienced.
**This is a hybrid position, with three days per week onsite in our Framingham office.
What we can offer you:
The opportunity to help shape the future of how Workhuman delivers analytics to internal stakeholders and customers
Hands-on experience building AI-assisted, conversational, and self-service analytics experiences
Ownership over transforming highly manual workflows into scalable analytical capabilities
The freedom to experiment with modern data and AI technologies and help define how we use them
The skills you will bring:
Proficiency in querying, analyzing, and visualizing large datasets using SQL and data visualization tools
Experience building production-grade data models; experience with dbt is a plus
Strong analytical problem-solving skills and business intuition
Demonstrated curiosity and hands-on use of generative AI, professionally or independently, to analyze data, write code, automate workflows, or build new capabilities
Exposure to AI coding tools, AI-assisted analytics, conversational analytics, or similar emerging technologies is a plus
Strong communication and project management skills and a highly collaborative approach to problem-solving
Achievements:
Built dashboards, data products, or self-service capabilities that changed how people access and use data
Automated or materially reinvented recurring analytical workflows
Built or experimented with an AI-enabled tool, workflow, or project, professionally or independently
Translated ambiguous stakeholder or customer needs into scalable analytical solutions
The base salary range for this position is $92,000 to $130,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.
Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at g[email protected] for assistance. We are committed to ensuring equal access to opportunities for all individuals.
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Skills Required
- Proficiency querying, analyzing, and visualizing large datasets using SQL and data visualization tools
- Experience building production-grade data models
- Strong analytical problem-solving skills and business intuition
- Demonstrated curiosity and hands-on use of generative AI to analyze data, write code, automate workflows, or build new capabilities
- Strong communication and project management skills
- Highly collaborative approach to problem-solving
- Experience with dbt
- Exposure to AI coding tools, AI-assisted analytics, conversational analytics, or similar emerging technologies
What the Team is Saying
Workhuman Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes medical through Blue Cross Blue Shield of Massachusetts with a health reimbursement arrangement to offset deductibles, plus dental, vision, mental‑health support, and transgender‑inclusive benefits. Additional options such as FSAs/HSAs, abortion travel support, and pet insurance broaden the offering.
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Parental & Family Support — Support for families covers up to 12 weeks of parental leave for all parents, disability leave for birthing parents, adoption assistance, and a Dependent Care FSA. Fertility and family‑planning services are provided through Carrot, alongside sponsored family events in some locations.
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Leave & Time Off Breadth — Time away benefits are described as generous, including PTO, paid sick days and holidays, paid volunteer time, and summer hours. Work‑life balance is further supported by flexible scheduling options and even sabbaticals noted in some materials.
Workhuman Insights
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection. Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
